Change Communications Lead

About us: Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices. Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional. We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction. Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere. We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. The Role: The Change Communications Lead shapes and delivers the communications strategy for major change and transformation programmes at Linklaters. Reporting into the Head of People Communications, this role provides senior-level counsel on messaging, engagement, and stakeholder management to ensure clarity and confidence during organisational change. You will translate complex business transformation topics into accessible, impactful messaging that supports adoption and aligns with the firm’s values and strategic objectives. Your Key Responsibilities: Lead the strategic communications approach for major change programmes, including technology transformation, operating model shifts, restructures, and new ways of working. Partner with senior stakeholders and programme leads to shape core messages, engagement objectives, and communications roadmaps, adapting plans as projects evolve. Ensure communications are relevant, empathetic, and accessible for diverse audiences across regions and functions. Draft, edit, and review complex materials such as programme updates, FAQs, presentations, and leadership briefings. Advise on best practice for managing stakeholder expectations and addressing questions, resistance, or feedback throughout the change journey. Oversee engagement activities (e.g., town halls, workshops, intranet updates), working closely with the People Communications team and wider internal partners. Monitor feedback and data to assess the effectiveness of change communications, using insights to drive continuous improvement. Support the creation of toolkits, messaging guides, and training to enable local offices and managers to cascade consistent communications. What we’re looking for: Proven experience leading internal communications for major change or transformation programmes within large or complex organisations. Ability to translate technical, business, or cultural change initiatives into clear, compelling messages for diverse audiences. Strong track record of partnering with senior stakeholders and providing communications counsel in high-impact or sensitive contexts. Expertise in campaign planning, audience segmentation, and multi-channel delivery, with a focus on measurable outcomes. Advanced written and verbal communication skills, combined with emotional intelligence and resilience in fast-paced environments. What's on offer: This role can be based in our London offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include: Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessments Finance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services. Family & Lifestyle Electric car and cycle to work schemes. Emergency family care Additional holiday/birthday leave. Maternity/paternity/shared parental leave. Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks) If you think this role would suit you, please click apply below. We look forward to hearing from you! Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders (lateralrecruitment@linklaters.com for legal roles or ukbtrecruitment@linklaters.com for business team roles). This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients. Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team. With second to none training and support, this is the place where you meet your future. This is Linklaters. Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name. Genuine emails from Linklaters only use the domain of “@linklaters.com”. We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at www.linklaters.com/careers. In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent. As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate. Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.