Deloitte - Recruitment
Change & Communications Manager – Workplace Transformation
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Contract Role: Change & Communications Manager – Workplace Transformation
Contract Location: London
Contract Start Date: August/September 2026
Contract End Date: May 2027
Contract Classification: Inside IR35
Payroll provider: Rockford Payroll Info for Contingent Workers – Rockford Pay
The role involves leading communications, engagement, and change activities for Deloitte's real estate programmes. Working with stakeholders across the business, the focus is on helping people understand, adopt, and get the most value from changes to their workplace through clear communications, strong engagement, and effective change management.
The role works closely with business leaders, senior partners, real estate project teams, the internal comms team, and workplace services to ensure colleagues feel informed, supported, and prepared throughout a project.
Key Responsibilities:
- Creating communication plans and materials such as emails, FAQs, intranet articles, presentations, and Viva Engage posts.
- Engaging with stakeholders across the business to understand their needs and keep them updated on project progress.
- Supporting office moves and workplace changes by helping people understand and adopt new spaces, technology, and ways of working.
- Gathering feedback from colleagues and using insights to improve the employee experience.
- Organising engagement activities such as town halls, office tours, launch events, and change champion networks to build awareness and excitement around workplace changes.
- Working with project teams to identify potential challenges and putting plans in place to help people transition smoothly through change.
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Candidate Profile
The ideal candidate will have:
- Experience developing and delivering change and communications plans within a corporate, professional services, or workplace transformation environment.
- Strong written communication skills, with the ability to create clear, engaging, and audience-appropriate materials such as emails, FAQs, intranet updates, presentations, and briefing packs.
- Excellent stakeholder engagement skills, with the confidence to work with senior leaders, partners, project teams, and wider business groups.
- Experience supporting people through office moves, workplace changes, technology adoption, or broader organizational change programmes.
- A strong understanding of change management principles, including how to build awareness, manage resistance, encourage adoption, and gather feedback.
- Strong organizational and project coordination skills, with the ability to manage multiple communications activities, deadlines, and stakeholder groups at the same time.
- A proactive, collaborative, and people-focused approach, with the ability to translate project information into practical messages that help colleagues understand what is changing and what it means for them.
- Experience within real estate, workplace services, internal communications, or change management environments is advantageous.
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Key Success Factors
- Ability to translate real estate project activity into clear, practical, and engaging communications for different audiences.
- Strong stakeholder management, with the ability to build trust and maintain alignment across senior leaders, project teams, and impacted colleagues.
- Evidence of effective change adoption, including colleagues feeling informed, prepared, and supported through workplace transitions.
- High-quality communication materials delivered on time and tailored to the needs of each audience.
- Strong attention to detail, ensuring messaging is accurate, consistent, and aligned with the wider project narrative.
- Ability to gather feedback, identify colleague concerns, and use insights to improve the change and engagement approach.
- Confidence operating in a fast-moving project environment and managing competing priorities across multiple workstreams.
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