Yorkshire Housing
Change Communications Specialist
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Change Communications Specialist
Change Communications Specialist – Yorkshire Housing
An exciting opportunity exists at Yorkshire Housing as we transform how we work, improving technology and enhancing experiences for our customers. We are seeking a talented Change Communications Specialist to play a critical role in driving impactful, clear, and engaging communication for our transformation.
About Yorkshire Housing
You may see Yorkshire Housing as a provider of housing, yet we are so much more. We own and manage nearly 20,000 homes (and counting) across Yorkshire, enabling current and future customers to have homes they are proud of. More importantly, we aim to make a positive difference in people’s lives.
Our goals include:
- Overhauling customer services to offer a seamless experience
- Building future-proof homes
- Empowering our people through flexibility and freedom to excel in their work
- Investing in technology to deliver pre-emptive customer experiences
Change teams at Yorkshire Housing work on ambitious programmes designed to transform our processes. If you enjoy delivering complex, high-impact change, this role is for you!
Key Responsibilities
As the Change Communications Specialist, your role involves:
- Partnering with our Change and Communications teams to ensure colleagues feel informed, valued, and confident during transformation.
- Simplifying complex ideas into engaging, clear, and actionable messages.
- Day-to-day tasks include:
- Creating and delivering internal comms and campaigns supporting change initiatives
- Collaborating with teams across Yorkshire Housing to develop effective communication strategies
- Producing content across multiple platforms—events, videos, blogs, and briefings
- Assisting leaders in clear, confident communication with their teams
- Building strong stakeholder relationships to secure business-wide support
- Using feedback and analytics to continually refine communication approaches
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This role is flexible, with homeworking as the default option. However, you’ll need to travel to our Hubs or Leeds workspace as required for team meetings, collaboration, and discussions best conducted in person.
Who Are We Looking For?
We seek a creative, organised, and influential professional with a strong background in change communications, capable of operating in fast-paced environments. Your prime role is:
- To take complex ideas and convert them into engaging, easily understood messages that resonate with colleagues.
Ideal candidates possess:
- Project experience in planning and delivering strategic change comms
- A track record of driving colleague engagement during large-scale transformations
- Confidence to collaborate across teams and communicate effectively
- Creative flair in designing engaging campaigns and copywriting
- Excellent organisational skills to handle multiple projects at pace
- Knowledge and mastery of internal comms channels and best practices
- Ability to influence stakeholders at all levels and serve as a trusted business partner
- Strong communication skills and leadership presence
Why Join Yorkshire Housing?
- Salary: £38,439.98 per annum
- Flexible hours: 35 hours per week
- Annual leave: 26 days rising to 31 days annually, plus public holidays
- Fixed-term contract: 12 months
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We offer person-centred rewards, including:
- A cash plan—reimbursements for items like prescriptions and eye tests
- Access to a range of retail discounts
- A matching pension scheme (we contribute up to 9% of your contributions)
Your health and wellbeing are priorities. Enjoy:
- Access to a library of free fitness classes
- Instant My GP service
- Free counselling sessions from a professional
More details are available [here](insert link if applicable)!
Diversity, Inclusion & Belonging
At Yorkshire Housing, we champion an inclusive, diverse environment where everyone can contribute their best work and be their true selves. We recognise the power of difference and strive to reflect the communities we serve through our teams.
Excelligence does not have to match every bullet above. If you have a unique background or way of thinking and believe you’d add value to this role, we warmly encourage you to apply!
Accessibility & Support
If you require assistance with your application or have any questions, please contact our recruitment team at: 📧 recruitment@yorkshirehousing.co.uk.
Important Dates
- Closing date: 19th July 2026 (DoT: Possible early closure with outstanding candidates)
- Selection process:
- First-stage interviews: Teams call, 24th or 27th July 2026
- Second-stage interviews: In person in Leeds, 4th or 5th August 2026 (request accommodations for accessibility needs)
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