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The Retail Transformation Team
The Retail Transformation team is a vibrant, fast-paced area responsible for managing and delivering impactful business change. Our work is closely aligned with Nationwide’s strategy and delivered through our Retail and Customer Operation teams.
We collaborate with a wide range of stakeholders from across the organisation on a variety of initiatives. Whether we’re improving service offerings, enhancing operational processes, or mitigating risk, everything we do contributes directly to Nationwide’s success. In this team, you’ll play a key role in making a meaningful difference for both our customers and our colleagues.
Role Overview
In this role, you will lead small to medium-sized business change initiatives across the full change lifecycle - from early-stage analysis and business case development to delivering business readiness activities for colleagues across the Society.
- Lead small to medium-sized business change initiatives
- Contribute to larger strategic programmes
- Manage individual work streams
- Support business readiness planning and execution
- Assist Change Managers in delivering medium to large-scale change initiatives
Your focus will be on ensuring that end-to-end change is delivered effectively across Retail, at pace and to a high standard. All change will be implemented in a considered and controlled manner, ensuring the full realisation of intended benefits and outcomes.
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This role sits within the Retail Business Services team, which brings together colleagues from Retail Transformation, Workforce Capacity and Planning, Training, and Customer Journey Management.
Working Arrangement
This is a 12-month secondment opportunity.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Bournemouth or Northampton office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here [https://eur03.safelinks.protection.outlook.com/?url=https://nationwide-jobs.co.uk/life-at-nationwide/rewarding-you&data=05|02|Samantha.Graham@nationwide-jobs.co.uk|c3d3225d77e54ab5a92008dedc2cceff|18ed93f5e4704996b0ef9554af985d50|0|0|639190282163461695|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=PC5Y9xpYWimDrh3FYkvbMMF87I34nF17ytwWljcifjI=&reserved=0].
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Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here [https://eur03.safelinks.protection.outlook.com/?url=https://nationwide-jobs.co.uk/life-at-nationwide/rewarding-you&data=05|02|Samantha.Graham@nationwide-jobs.co.uk|c3d3225d77e54ab5a92008dedc2cceff|18ed93f5e4704996b0ef9554af985d50|0|0|639190282163491890|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=xcw6RJCrwBHPemN0twKbUAEgcj/wbg6By56h6kGiEfw=&reserved=0].
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
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