ASA RECRUITMENT
Change & Engagement Manager
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ASA Recruitment’s client, a Public Sector organisation with offices in Edinburgh and Glasgow are currently looking to recruit 2x Change & Engagement Managers on initial 9 month contracts (with potential extensions) on a rate of c.£500/day inside of IR35 (based on experience). These roles are mainly remote with the occasional visit to either the office in Edinburgh or Glasgow.
The Role:
This role will be working on the delivery of our client’s Correspondence Improvement Programme (CIP).
The CIP aims to modernise how correspondence is managed across the organisation and partner organisations. A key outcome of this programme is to support more consistent processes, improved transparency and reporting, and a more sustainable service model for handling correspondence. The Change & Engagement Manager will work closely with CIP delivery teams, including the Change Management Lead, and business areas to ensure the successful delivery of the transition and change outcomes of CIP.
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Responsibilities:
- Implement the CIP engagement plan, which the new Correspondence Management System (CMS) roll out
- Create and deliver stakeholder communication change and transformation activity to inform communications and engagement events and engagement requirements to meet change outcomes across multiple audiences
- Work with wider CIP delivery team to proactively shape and lead
- Work with wider delivery team, such as Business Analysis and Training to coordinate and deliver relevant training, awareness and business process activity.
- Prepare, create, and deliver creative digital engagement products and multi-media materials
- Measure organisation level engagement and change readiness, and user adoption.
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Demonstratable delivery experience:
- Implementing business or cultural change to an organisation or business area at pace
- Excellent written, verbal and digital literacy skills.
Essential Experience:
- Public sector service delivery and change management experience
- Change Management methodology qualification
- Cultural awareness and ability to adapt sensitively experience
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