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JOB ROLE: Change and Process Lead
3 days a week on site (non negotiable)
The Role
We're looking for an experienced Change and Process Lead to drive the successful delivery and adoption of business change across a complex organisation. Working within a Process Excellence function, you'll lead change initiatives, ensuring new processes, systems, and ways of working are effectively embedded and deliver lasting business benefits.
Key Responsibilities
- Develop and deliver change strategies using PROSCI or equivalent methodologies.
- Lead change across large transformation programmes.
- Conduct change impact and readiness assessments.
- Engage and influence stakeholders at all levels.
- Develop communications, training, and adoption plans.
- Monitor change readiness, adoption, and benefits.
- Identify and mitigate change risks.
- Support leaders in driving successful organisational change.
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About You
Essential
- PROSCI Change Practitioner (or equivalent).
- Proven experience leading change within large transformation programmes.
- Strong stakeholder engagement and communication skills.
- Experience delivering change strategies, training, and readiness activities.
- Knowledge of process improvement and operational change.
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Desirable
- Experience within Process or Operational Excellence.
- Lean or Six Sigma knowledge.
- Insurance experience is a MUST
Personal Attributes
- Collaborative and influential.
- Resilient and adaptable.
- Strong analytical and problem-solving skills.
- Passionate about delivering sustainable change.
Please apply if you have good change management experience within the insurance industry!
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