Jensten Group
Change Lead, M&A People Team
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Change Lead, M&A People Team
Change Lead, M&A People Team
Role Purpose
We’re seeking an experienced Change Lead, M&A People Team, to drive the successful integration of acquisitions within Jensten’s rapidly expanding insurance broker business. As a leading private equity-backed intermediary, growth is core to our strategy—combining organic expansion with acquisition activity to build a market-leading organisation that balances entrepreneurial spirit with scale and capability, delivering exceptional outcomes for our clients.
This role sits within the Organisational Growth & Change function, focusing solely on the people aspects of mergers and acquisitions. You will lead cultural integration, consult with acquired businesses, and ensure seamless handover from inception to business-as-usual transition.
This is not just a delivery role—you must have the credibility to challenge senior leaders constructively, demonstrate empathy, and build trust rapidly with incoming businesses and their leaders as part of your integrated approach.
Responsibilities
- Partner with acquisition and integration teams from deal inception to operational transition, ensuring people and culture are central to integration planning.
- Identify people risks, organisational impacts, and cultural considerations through due diligence and integration planning.
- Develop and execute practical, scalable transition plans to support successful merging of acquired businesses, both pre- and post-acquisition.
- Lead structured employee consultation and communication activities, collaborating with People and Legal teams to ensure legally compliant processes.
- Build and maintain strong relationships with acquired business leadership and teams to align on our values, culture, and ways of working.
- Preserve existing strengths of acquired businesses while embedding Jensten’s culture, ** Supporting staff retention and engagement** during transition.
- Monitor engagement and integration health, identifying areas for improvement in leadership or operational alignment.
- Provide objective insight, challenge, and recommendations on people-related risks and growth opportunities.
- Report progress on integration readiness and outcomes to senior governance forums.
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Skills & Experience
You’ll thrive in this role if you combine expertise in change management with exceptional relationship-building skills. Ideally, you will have:
- Significant experience leading large-scale M&A transitions or complex organisational change programmes.
- Direct experience supporting mergers, acquisitions, or business transformations, with the ability to drive consultation and cultural cohesion.
- Strong grasp of employment law, TUPE consulting processes, and employee relations to ensure compliance throughout transition.
- The confidence to influence senior stakeholders and executive leaders while discussing critical people-focused integration decisions.
- Proven ability to design and deliver engagement and communication strategies in fast-moving, high-stakes environments.
- Experience balancing pace, risk tolerance, and commercial priorities in a scaling business.
- Experience in the insurance sector is preferred but not essential—industrial expertise in preparation or transformation of businesses will be beneficial.
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About Jensten
Jensten is one of the UK’s leading insurance intermediary groups, renowned for prioritising clients and people. Since 2018, we've swiftly risen to become a market leader, offering scale, deep technical expertise, and entrepreneurial drive. Our business is expanding into two distinct divisions:
- Broking Division: Combining Regional Broking, Specialist Lines, London Markets, and Network Broking.
- Product & Distribution Division: Bringing together Schemes & Affinity, and Jensten Underwriting to offer insurance solutions directly to clients.
Through sustained growth, a strategic acquisition programme, and a robust entrepreneurial culture, we’ve reached a額 £600 million Gross Written Premium (GWP) topline whilst consistently serving over 93 franchise partners across a network spanning five hundred locations in the UK and Ireland.
Our purpose—“Protecting today, empowering tomorrow”—is lived through our values: Caring, Curious, Skilled and Bold, championed by over 1,000 employees who bring our insurance mission to life daily.
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