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About DPD UK and the Role
DPD UK, a market leader in parcel delivery and e-commerce solutions as part of Geopost, delivers innovative services globally with a £2 billion annual turnover. The company is committed to being the most sustainable delivery organisation in the UK, using best-in-class technology, and prioritising employee recruitment and retention as vital to its business goals.
As a Valuable 500 company and Disability Confident Employer, DPD UK is seeking a Change Manager to lead the people-side of transformation initiatives. This role ensures successful adoption and maximises the return on investment through employee engagement, minimising resistance, and fostering a culture of continuous improvement.
Key Responsibilities
Transformation & Change Strategy
- Develop and execute a robust change management strategy, including comprehensive communications plans, sponsor roadmaps, training plans, and resistance management strategies.
Impact Analysis & Risk Mitigation
- Conduct detailed change impact analyses to identify challenges and risks, then develop tailored mitigation strategies.
Stakeholder Engagement & Management
- Identify, analyse, and manage key stakeholders, developing bespoke engagement and influencing tactics for each group.
Sponsorship & Execution Coaching
- Coach senior leaders, managers, and project teams to help them fulfil their change sponsorship and execution roles effectively.
Change Measurement & Evaluation
- Evaluate change readiness and measure success using KPIs, report findings, and manage corrective actions.
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Training & Documentation Management
- Create and oversee high-quality training materials and user documentation to ensure knowledge transfer and skill development.
Colleague Development & Mindset
- Champion and embed initiatives to develop critical thinking and change agility among colleagues, ensuring they thrive in transformation initiatives.
Transformation Agenda Championing
- Align change activities with strategic business goals, acting as a key advocate for the company’s transformation agenda.
Project Integration & Collaboration
- Work closely with project teams to integrate change management into project plans.
Resistance Management & Roadblock Removal
- Proactively identify and address roadblocks and sources of resistance to maintain momentum and drive change success.
Framework Maturity & Evolution
- Contribute to the continuous development and evolution of the organisation’s change management framework and methodology.
Health & Safety Reminders
(Note: Redundant and repeated elements have been removed for clarity—preserved as critical Health & Safety guidance for the role)
- Immediate reporting: Inform your manager of any imminent dangers, faulty equipment, or unsafe practices affecting the business and colleagues.
- Follow company incident reporting procedures and assist in investigations should any accidents or defects occur.
- Protective Equipment: Maintain and store Personal Protective Equipment (PPE) correctly.
- Monitor equipment/structures: Report any defects in equipment, plant, buildings, or infrastructure to prevent hazards.
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Remuneration & Benefits
Core Package
- Base Salary: £80,000
- Flexible Perk: £11,000 car allowance or alternatively a company vehicle
- Bonus: 15% of salary, aligned with individual and company targets.
Included in Package
- Private Medical Insurance
- Company Car or Cash Alternative (as specified above)
Additional Perks
At DPD, we prioritise people culture, offering:
- Holiday trading Schemes
- Enhanced Maternity and Paternity Packages
- Free Life Assurance (4x salary on joining the pension scheme)
- Free Weight Management Programme (Vitality at Work)
- Free On-Site Parking
- Employee Discounts: Shopping vouchers and deals including up to 5% off weekly supermarket shopping through partners across retailers.
- Milestone Family Leave Days to celebrate personal achievements.
Wellbeing Support
- Free Eye Tests & Glasses Subsidy (for employees who use screens as part of their work).
Career Opportunities
- Promotions from within: DPD actively invests in talent development and internal mobility, regularly recognised for growth and diversity in career paths.
- Award-Winning Culture: Join a team dedicated to delivering exceptional service daily to millions.
Why Join DPD UK?
If you share our mission to drive customer impact through people-first initiatives and aim to evolve alongside us, this role offers stability, recognition, and a meaningful career. Apply now to help shape delivery solutions for tomorrow!
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