Reply
Change Management and Adoption Consultant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Change Management and Adoption Consultant
About WM Reply:
WM Reply is the Reply Group company specialising in improving employees day-to-day lives through modern workplace solutions and connecting consumers to products and experiences they love online. We support our clients from beginning to end; designing and building their solution and easing adoption. Making sure our clients are not just enjoying the benefits of the cloud but exploiting them as well. We are recognised as leaders within Sitecore, Dynamics 365, Office 365 and the products within such as SharePoint, Power Platform, Yammer and Microsoft Teams. A Microsoft Gold Partner five times over! We have a colourful team who are famous for their imagination, delivery, passion for technology and most importantly, their pride in delivery. www.wm.reply.com
Role Overview:
As a Change Management and Adoption Consultant, you will help clients fully leverage modern workplace solutions by guiding them through every stage of transformation, from design to adoption. At WM Reply, you’ll work with leading platforms like Dynamics 365, Office 365, SharePoint, and Microsoft Teams, ensuring clients not only benefit from the cloud but truly exploit its potential. You’ll be part of a passionate, imaginative team, working in a hybrid model from London or Manchester.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities:
- Collaborate with clients to ensure the successful adoption of Modern Workplace technologies
- Conduct thorough analysis, design, and development of tailored change management, communication, and training.
- Take a hands-on approach in delivering impactful communications and training sessions to drive user engagement and effective technology adoption.
- Manage key stakeholders throughout the change process, ensuring alignment, addressing concerns, and facilitating smooth transitions.
- Provide ongoing support and guidance to clients, helping them maximize the value and benefits of their new workplace technologies.
About the Candidate:
- Bachelor’s degree in a relevant field of study.
- Experience supporting individuals or organizations in maximizing the use of their technology.
- Proven ability to write clear communications, develop engaging presentations, and create compelling Change and Adoption campaigns.
- Excellent interpersonal and communication skills, with a strong people-oriented approach.
- Experience working on technology-led change and adoption projects; familiarity with Microsoft 365 is highly desirable.
- Understanding of Change Management methodologies such as ADKAR is a strong advantage.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.
Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location