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Change Manager
Change Manager
Role Profile
After a period of sustained growth and continued investment in our Change & Transformation capability, Osborne Clarke are looking to further strengthen their team with the appointment of a Change Manager, based in Bristol or London office.
This role will be central to designing and delivering the change management activities that successfully embed people, process, and technology change across a range of programmes and projects, supporting the firm’s strategic priorities.
The role offers a permanent position with hybrid working, part-time or flexible arrangements considered where possible. Occasional international travel may be required.
The Role
The Change Manager will be a key member of our Change & Transformation team, collaborating with colleagues across Portfolio Management, Business Analysis and Programme & Project Management to ensure change is understood and successfully adopted.
They will design and implement structured change management approaches that:
- Drive faster adoption
- Minimise disruption
- Maximise benefits realisation across the firm
Key Responsibilities
Change Strategy & Design
- Conduct and utilise change impact assessments to shape effective change strategies for smooth transitions.
- Design structured change management plans that integrate people, process, and technology across project lifecycles.
- Define and track measures of success (including behavioural and process changes) to demonstrate impact.
- Identify and mitigate risks within change approaches, addressing barriers to adoption and engagement.
Stakeholder Engagement & Communications
- Plan and deliver stakeholder engagement approaches to build understanding, commitment, and advocacy for change outcomes.
- Develop clear, tailored communications that respond to stakeholder needs and provide constructive challenge when needed.
- Facilitate workshops, briefings, and discussions that encourage participation, diverse perspectives, and consensus without relying on formal authority.
- Support partners, leaders, and change sponsors in effectively communicating change and role-modelling desired behaviours.
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Benefits, Readiness & Adoption
- Collaborate with Project & Programme Managers and Business Analysts to align change activities with business outcomes.
- Assess change readiness across impacted groups and recommend targeted interventions for increased adoption.
- Define and use feedback mechanisms and metrics to track transition progress and embed continuous improvement.
- Support efforts to improve processes, operational performance, and client/user experience through change initiatives.
Portfolio Integration & Ways of Working
- Support portfolio-level integration by understanding interdependencies, change capacity, and sequencing to avoid saturation and maximise value.
- Collaborate with Change & Transformation colleagues to align approaches, share insights, and maintain consistent standards.
- Utilise tools, technology, and AI for generating insights, improving efficiency, and aiding decision-making.
- Contribute to the refinement of change methodologies, templates, and tools across Osborne Clarke.
Requirements
- Excellent communication and engagement skills (written, verbal, and presentation).
- Strong facilitation and influencing abilities, enabling participation, diverse perspectives, and consensus-building without formal authority.
- Analytical and strategic thinking with the capacity to clarify complex issues and link change activities to firm objectives.
- Proven stakeholder management skills, including engaging diverse stakeholders, managing expectations, and maintaining commitment.
- Demonstrable change management expertise, with a strong understanding of its role in the end-to-end project lifecycle and broader business strategy.
- Commercial and business acumen to appreciate how the firm operates, creates value, and shapes effective change decisions.
- High emotional intelligence, strong interpersonal skills, self-awareness, and empathy to build collaborative, trusting relationships.
- Resilience and adaptability to maintain performance under pressure, adjusting approaches as priorities and feedback evolve.
- Highly organised, with strong time management, project planning, and teamworking skills to balance competing demands and meet deadlines.
- Awareness of technology and AI, with curiosity about tools and their relevant applications in change management.
- Experience supporting and coordinating communication, engagement, and training efforts within change strategies, including documenting requirements and designing effective interventions.
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Salary And Benefits
We offer competitive salaries and generous benefits, placing a premium on the health and wellbeing of our team. Our initiatives include:
- Comprehensive support for work-life balance.
- Flexible and hybrid working arrangements.
- Continuous professional development opportunities.
Recruitment Process
Please note that while we list closing dates, applications are reviewed on a rolling basis. We firmly reject automated decision-making in recruitment.
At Osborne Clarke, we are committed to fostering an environment where you can excel at every stage. Should you require adjustments during the application process, interviews, or working with us, kindly make arrangements discreetly in confidence.
About Us
Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers across 26 locations*. Our sector-based expertise empowers us to help clients address today’s challenges and prepare for tomorrow’s.
We partner closely with clients on innovative deals, products, and solutions to transform businesses and markets. Our approachable culture is integral to our success.
At Osborne Clarke, we value difference and encourage applicants from all backgrounds. We strive to ensure that everyone feels they belong and are themselves here. Our interest groups, diversity networks, and robust teams are key to achieving this culture of inclusion.
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