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Change Manager
Change Manager
Salary: Competitive depending on experience + benefits Location: Hybrid (home-based & office/site-based visits) | UK HQ: Seven House, 18 High Street, Longbridge, B31 2UQ
About Kerv Digital
Dive into a world where technology meets innovation. At Kerv Digital, we’re not just another tech company—we’re problem solvers, transforming complex challenges into seamless digital experiences. Driven by Power Platform, DevOps, Data experiences, and Software Engineering, we deliver high-value, client-centric solutions globally.
As part of the Kerv Group, a £112m revenue technology consultancy leader, we partner with 800+ sector leaders across the globe (from London to Bangalore) and employ a team of over 700 professionals. Our culture is built on collaboration, continuous growth, and a Great Place to Work certification—reaffirmed in both the UK and India.
Role Overview
We’re seeking a proactive and adaptable Change Manager to support Agile (Disciplined Agile) environments. You’ll apply recognised methodologies (e.g., Prosci, ADKAR) pragmatically, ensuring successful adoption of technology-enabled change across varying client organisations.
Key Responsibilities
- Lead and deliver end-to-end change management activities aligned with Agile and Disciplined Agile lifecycles.
- Tailor change frameworks (e.g., ADKAR, Prosci) to fit client context, maturity, and culture.
- Conduct change impact assessments and training needs analysis, translating insights into actionable plans.
- Develop and execute change, communication, and engagement strategies to drive adoption and minimise resistance.
- Collaborate with IT, delivery, and business teams to embed change into business readiness and adoption cycles.
- Build strong stakeholder relationships, diagnosing challenges and offering practical recommendations.
- Support sponsors and leaders in effectively guiding change and fostering organisational readiness.
- Establish engagement networks and feedback loops to measure effectiveness and iterate outcomes.
- Champion behavioural and cultural change, aligning activities to business strategy and long-term goals.
- Build client change management capability through upskilling and mentorship.
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Requirements & Competencies
- Experience applying Prosci/ADKAR or similar change frameworks.
- Proficiency in change management tools, including impact assessments, stakeholder analysis, and training needs analysis.
- Track record of delivering change in Disciplined Agile or IT-enabled programmes.
- Ability to own and execute change activities end-to-end, juggling multiple priorities.
- Exceptional stakeholder engagement, influencing, and communication skills at all levels.
- Client-facing expertise, particularly in guiding and building new change capabilities.
- Strong ability to craft communication and engagement strategies plus support networks.
- Commercially aware, outcome-driven, and skilled at aligning change to business strategy.
- Adaptable, hands-on, and capable of thriving in fast-paced, evolving environments.
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Why Join Kerv Digital?
Culture & Values
We foster an environment where:
- Customer First (putting client needs at the heart of everything).
- Teamwork is everything (collaboration drives excellence).
- Good energy (we spread positivity and empower each other).
- Future-building (we’re architects of innovation).
- Integrity ("Doing the right thing" is a non-negotiable core value).
Our diversity, equality, and belonging initiatives reflect our commitment to collaboration and impact.
Perks & Benefits
- Real Flexibility: Split time between home, office, and customer sites.
- Awesome Environment: A dynamic workplace where expertise meets enjoyable culture.
- Interesting Work: Projects with household-name clients, from public sector transformation to non-profit tech disruption.
- Great Benefits:
- Choose-your-own-tech end-user devices.
- Well-stocked kitchen ("food first" culture!).
- Comprehensive private healthcare.
- First-class professional development (in-house training unavailable elsewhere).
- Competitive structure (some benefits post-probation).
- Recognition & Growth:
- Acknowledged as a "Great Place to Work" in UK & India.
- career opportunities in a innovative, collaborative atmosphere.
"We don’t just build ground-breaking technology—we build the future." For authenticity, explore our impartial Glassdoor reviews.
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