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Change Manager
We're looking for a Change Manager to join our team on a permanent basis, based in either Bradford. This is a hybrid role, with a blend of office and home working.
We're looking for an experienced Change Manager to play a pivotal role in the successful delivery of major technology transformation programmes, including the implementation of AI-powered tools and platforms. You'll lead the people side of change, shaping and delivering strategies that drive adoption, build capability, and ensure new technologies deliver lasting business value.
This is a high-profile opportunity for someone who understands that transformation is about more than technology alone. Working across both business and technical teams, you'll help navigate complexity, engage stakeholders at every level, and create structured change plans that enable colleagues to embrace new ways of working with confidence.
What will you be doing?
- Develop and lead end-to-end change management strategies for complex technology transformation programmes, ensuring successful adoption and long-term business value.
- Drive the people side of AI and digital transformation initiatives, helping teams confidently embrace new tools, processes, and ways of working.
- Assess change impacts, organisational readiness, stakeholder requirements, and potential risks to create targeted change interventions.
- Create and deliver engaging communication, training, and engagement plans that build awareness, capability, and adoption across the business.
- Work closely with project, product, and technology teams to integrate change activities into programme plans and key delivery milestones.
- Monitor adoption, engagement, and benefits realisation, using data and insights to measure success and continuously improve outcomes.
- Proactively identify and address resistance to change, coaching leaders and managers to become effective advocates and sponsors.
- Strengthen organisational change capability by developing frameworks, best practices, and resources that support future transformation initiatives.
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Essential
We tend to look for people with:
- Proven experience leading change management activities across complex, large-scale technology transformation programmes, including enterprise platforms, cloud migrations, data initiatives, and system implementations.
- Strong understanding of recognised change management frameworks and methodologies, with the ability to tailor and apply them effectively to different business environments.
- Experience working in close partnership with technology, project, and delivery teams within agile, waterfall, or hybrid delivery environments.
- Excellent stakeholder engagement and influencing skills, with the ability to build trust and drive alignment across all levels of the organisation, including senior leaders.
- Strong communication skills, capable of translating complex technical concepts into clear, engaging, and audience-appropriate messaging.
- Data-driven approach with experience measuring adoption, tracking benefits realisation, and using insights to improve outcomes.
- Comfortable working in fast-paced environments, managing ambiguity, competing priorities, and multiple concurrent initiatives.
Desirable
- Experience supporting the implementation and adoption of AI, automation, or emerging technology solutions, including generative AI and intelligent automation tools.
- Understanding of responsible AI principles, data governance, and the organisational and workforce impacts of technology-driven change.
- Relevant professional qualifications, such as Prosci, APMG Change Management, or Agile certifications.
- Experience operating within regulated industries or organisations undergoing significant growth and transformation.
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What’s in it for you?
- Competitive salary
- 25 days annual leave with the option to purchase 5 more.
- Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service.
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more.
- Matched pension contribution up to 10%
- Access to our car benefit scheme
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast-paced and passionate team
Who We Are
We, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!
Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.
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