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Channel Growth Lead
Joybuy (JD.com’s Retail Platform for Europe)
Who We Are
Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Currently in beta testing across the UK, Netherlands, Germany, France, Belgium, and Luxembourg, we’re shaping the future of retail through smart systems, bold ideas, and a customer-first mindset.
Backed by JD.com (JINGDONG), we combine its trusted global technology and supply chain ecosystem to deliver a speedy, reliable, and enjoyable shopping experience.
What We Offer
Joining Joybuy means being part of a dynamic business where people, innovation, and impact unite to redefine cross-border e-commerce. Your role will drive smart supply chains, efficient logistics, and high-value customer projects.
- Competitive salary & benefits
- Premier office locations
- A supportive, people-first culture
- Career growth opportunities
- Collaboration with skilled, ambitious colleagues
- Impact at an international scale
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About The Team
You’ll join a fast-paced, results-driven team that thrives on collaboration, ownership, and efficiency.
Key Responsibilities
Your role as Channel Growth Lead will focus on:
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Channel Planning and Expansion:
- Develop expansion plans and operational strategies aligned with business objectives.
- Identify and secure new partnership channels, both online and offline.
- Negotiate commercial agreements and integrate resources to strengthen channel coverage and business scalability.
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Channel Operation and Management:
- Oversee daily channel operations, including product updates, activity configurations, and inventory management.
- Formulate and execute marketing strategies to boost traffic, conversion rates, and sales.
- Uplift customer relationships, resolve operational challenges, and ensure smooth and sustainable operations.
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Resource Integration and Collaboration:
- Coordinate internal and external stakeholders (product, marketing, supply chain).
- Collaborate with channel partners to optimise cooperation models and drive mutually beneficial outcomes.
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Data Analysis and Optimization:
- Track and analyse channel data (traffic, sales, user behaviour).
- Identify operational gaps and growth opportunities.
- Propose and implement performance-enhancing strategies.
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Market Insight and Strategy Adjustment:
- Monitor industry trends, competitors, and market changes.
- Adjust channel strategies based on user demand and shifts in the market.
- Innovation via agile marketing approaches to maintain competitive edge.
About Joybuy’s Values
At Joybuy, diversity and inclusion are foundational. We are an equal opportunity employer, ensuring fairness across:
- Race
- Gender identity/expression
- Sexual orientation
- National origin
- Disability
- Age
- Veteran status
Next Steps
Ready to grow with us? Apply now and explore your next career move in fast-expanding e-commerce.
Don’t just buy—Joybuy.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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