Traid
Charity Sales Assistant Tooting
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Charity Sales Assistant Tooting
Charity Sales Assistant – Traid, Tooting (Full-time)
Position Overview
- Location: Tooting
- Contract: Full-time
- Salary: £27,898 per year
- Employer: [Traid](https://Link```
About The Role
Traid is seeking a motivated Sales Assistant eager to join a meaningful role in retail, fashion, charity and second-hand clothing. This hands-on position involves assisting with the daily operations of one of Traid’s busy charity shops—delivering exceptional customer service, driving sales, pricing and merchandising stock, and maintaining inventory levels.
Teleced by a fast-paced shopping environment, the ideal candidate is vibrant, tenacious and confident in managing high customer volumes while keeping store floors continuously stocked. Behind the scenes, staff also assist in processing labelled, priced and merchandised deliveries from Traid’s central warehouse.
Traid offers a London Living Wage and actively promotes from within, where employees can advance into senior roles. For more details, visit our website.
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Key Responsibilities
Customer Experience & Service
- Deliver Traid customers with outstanding service and enhance the in-store experience
- Represent the store as a brand ambassador, embodying Traid’s values of sustainability and affordablity
Retail Operations & Front-of-Shop Fundamentals
- Operate seamlessly as a cashier, including:
- Processing transactions
- Balancing and reconciling the till at day’s end
Inventory & Merchandising
- Coordinated weekly delivery processing, ensuring:
- Ath tags are applied
- Items are priced, shelved and staged for maximum visual appeal
Community & Donations Management
- Implement Gift Aid, tracking and facilitating customer donations
- Counsell customers on the benefits of charity shopping, promoting Traid’s mission
Backup & Team Support
- Cover requisite store operations in the Manager’s absence
Ideal Candidate Specifications
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Passions & Commitment
- A deep passion for second-hand fashion and knowledge of styling, brands or trends
- A drive to contribute to charity goals through effective use of stock and customer engagement
Work Style
- Thrives in a fast-paced team environment:
- Collaborates willingly with colleagues to hit sales targets
- Adapts to fluctuations in service demand
- Stamina and agility to maintain productivity throughout long shop hours
Experience & Skills
- Proven reliability, working independently with minimal supervision
- Customer service expertise with a friendly, proactive communication style
- Problem-solving approach: Uses initiative to resolve both operational and shopper queries
- Flexibility to accommodate varying schedules, including weekends
How to Apply
Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted for interview. Apply here.
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