HM Revenue & Customs
Chartered Surveyor – Health Complex Caseworker
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Birmingham, Bristol, Canary Wharf, Cambridge, Colchester, Croydon, Folkestone, Norwich, Nottingham, Oxford, Southampton, Wembley
Job Summary
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This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC.
HMRC Valuation Office are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
Job Description
Role Overview
District Valuer Services (DVS) provides professional property services across the public sector, including to private and third sector clients in delivering public services and functions of a public nature. Our clients include Central government departments, Local and Devolved Government, Health and Transport.
This role sits within the Health Sector of District Valuer Services (DVS), where we work with NHS clients to provide advice across a range of product areas including valuations for reimbursement under the NHS Premises Costs Directions, Value for Money Advice, estates advice and IFRS compliant asset valuations.
You will lead and deliver complex and high-profile health sector casework, including litigation cases, within a fast-paced environment. Provide expert technical guidance to clients and colleagues, support the development of caseworkers and wider team capability, and manage projects and strategic assignments for high-profile clients.
This role will be to predominantly to undertake work in London, with an expectation that you will travel to this area on a regular basis with potential overnight stays to carry out inspections, meet with clients and colleagues. We will be reasonable with our expectations and provide flexible working arrangements to support this need.
Key Responsibilities
- Lead and deliver complex and high-profile Health Sector valuation casework, applying advanced technical surveying knowledge to provide robust advice, undertake peer reviews, manage risk and ensure delivery of high-quality outcomes.
- Provide specialist valuation and estate management advice to NHS clients, including value-for-money assessments for primary care schemes, disputed cases under the Doctors' Rent and Rates Reimbursement Scheme, landlord and tenant matters, acquisitions and disposals, and IFRS-compliant asset valuations.
- Providing detailed technical guidance, training, and mentoring to caseworkers supporting capability development and the consistent application of valuation standards.
- Prepare and present expert witness evidence, reports and submissions in relation to disputed cases and litigation matters where required.
- Develop and maintain strong relationships with clients and stakeholders, understanding and appropriately challenging the requirements to deliver effectives outcomes and high levels of customer satisfaction.
- Ensuring an awareness of the wider political, economic, social, technical, environmental, and legislative agendas that impact DVS and Health Sector clients.
- Maintaining a good understanding of the links to other work areas and the external business environment.
- Identifying risks and issues and making recommendations on action to be taken.
- This role will require the successful candidate to undertake work in London and potentially the South East of England and be prepared to travel to these regions on a regular basis. We will be reasonable with our expectations and provide flexible working arrangements to support this need.
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Person specification
Our ideal candidate will have advanced technical surveying knowledge, with a strong understanding and experience of health sector product areas. You will possess exceptional negotiation skills, along with the ability to build strong, credible relationships with colleagues, clients and agents.
Essential Requirements
- Full MRICS or FRICS Qualified. The candidate must be eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS is as follows: Regulatory Rules
- A strong understanding of Health Sector work and its key product areas, legislation such as the NHS Premises Costs Directions, with a good understanding of current market circumstances.
- An advanced level of technical knowledge, including the application of relevant legislation, case law, codes of practice and professional RICS standards.
- The ability to identify risks and issues, proposing solutions as appropriate.
- The ability to understand and challenge the needs of the client in the delivery of high value /complex work.
- Be a credible leader, able to coach individuals to enhance their technical skills to improve the progression of their casework.
- A full UK Driving Licence is essential to this role.
- Willingness to travel, including overnight stays if appropriate. We are reasonable with our expectations and provide flexible working arrangements to support this need.
Licences
- Full UK Driving Licence - However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteamvo@hmrc.gov.uk with your details to discuss this further
Qualifications
- Full RICS Professional membership (MRICS or FRICS).
Memberships
- Full RICS Professional membership (MRICS or FRICS).
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- You will be asked technical questions at interview to assess your professional knowledge and experience as a Chartered Surveyor and on the Health Sector.
- You will be required to conduct a 10-minute presentation. Information on the presentation topic will be provided to you if you are shortlisted for interview.
Benefits
Alongside your salary of £59,342, HM Revenue and Customs contributes £17,191 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%.
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Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
Family friendly policies.
Personal support.
Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
How To Apply
If you can meet our person requirements above, we are keen to hear from you.
To apply for this post, you must complete an online application with the following:
- A CV setting out your Job History, Qualifications and Previous skills and experiences.
- A Personal Statement (maximum 750 words), please outline your suitability for the role. Please pay particular attention to the ‘Essential Requirements’ and 'Person Specification' outlined in the advert when providing your answer.
Sift - 10/08/2026
Please note these dates are provisional and may be subject to change.
We will assess you on your CV, Personal Statement, Memberships and Qualifications.
Should a large number of applications be received, an initial sift will be made on Personal Statement.
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.
Interviews - W/C 24/08/2026 and W/C 31/08/2026
Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview.
Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview.
We will assess you on the Behaviours listed in the job description, Strengths, Technical Questions and a Technical Presentation
At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.
Technical Presentation
You will be required to conduct a 10-minute presentation. Information on the presentation topic will be provided to you if you are shortlisted for interview.
Technical Questions
You will be asked technical questions at interview to assess your professional knowledge and experience as a Chartered Surveyor and on the Health Sector.
Application Hints and Tips
For more information on Success Profiles, tips on how to write a successful application and find out more about what’s involved in the application process please visit About the application process, [Civil Service Careers](https
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