HM Revenue & Customs
Chartered Valuation Surveyor
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Chartered Valuation Surveyor
About The Job
Job Summary
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This role is part of HMRC Valuation Office, formerly known as Valuation Office Agency, which has recently integrated into HMRC.
HMRC Valuation Office are the public sector's property valuation experts and advisers, with a vision to become a world-leading provider of public sector valuations. Their work is vital to the collection of over £60 billion of revenue—funding that benefits communities across England and Wales.
We are seeking talented Chartered Surveyors who are eager to contribute to vital public services and support taxation and benefits initiatives for the government and local authorities. You’ll manage high-complexity workloads within specialist teams and collaborate closely with colleagues nationwide.
Who We’re Looking For
Applications are welcomed from:
- Experienced surveyors looking to develop their professional experience.
- Newly qualified surveyors.
- Those seeking more flexible working (e.g., part-time roles) due to home responsibilities or career stage.
Job Description
As a Chartered Valuation Surveyor, your duties will include:
- Conducting property valuations and negotiations.
- Providing expert property-related advice.
- Managing significant caseloads and undertaking site inspections.
- Overseeing quality assurance processes.
- Representing HMRC Valuation Office at valuation tribunals (including Upper Tribunal Land’s Chamber if needed).
You may be based in:
- National Valuation Unit (NVU)
- Regional Valuation Unit (RVU)
- Council Tax Chief Valuer Directorate (CVD)
- District Valuer Services (DVS), the commercial arm of the business (operating in competition with private-sector firms).
Key Responsibilities
Note: Variations may occur based on your assigned business area.
- Deliver technical valuations and property advice to clients, managing caseloads effectively and with precision.
- Identify, escalate, mitigate, or manage risks and operational challenges.
- Provide expert property valuation advice to support local and national tax policies.
- Serve as a valuer representative at Valuation Tribunal (and Upper Tribunal – Lands Chamber) hearings when required.
- Act as Lead Valuer, offering technical guidance to colleagues on complex matters.
- Develop and expand proactive client relationships while marketing sector-specific services.
- Prepare and present quotes for clients and accurately document time spent for accurate billing.
- Mentor and support trainee surveyors, overseeing their evolution through the Assessment of Professional Competence (APC) process and coaching peers.
Person Specification
You must be prepared to manage a complex workload within specialist teams and collaborate cross-regionally for our clients. Emphasizing quality and efficiency, you’ll work towards tight, often critical deadlines. This role includes regular property inspections and travel—ensuring your professional expertise supports the system’s valuation integrity at an operational level.
Requirements
Essential Requirements
This role requires:
- Chartered Surveyor membership (to include MRICS, FRICS status, or IRRV honours qualification in valuation or real estate fields). We also welcome candidates planning to sit the Assessment of Professional Competence (APC) in Session 1, 2026.
- Strong interpersonal and communication skills.
- Ability to hold (and where applicable, earn) a full UK driving license—currently an essential requirement, though special exemptions may apply for valid Equalities Act 2010 disabled applicants (please contact resourcingteamvo@hmrc.gov.uk for direct discussion.)
- Willingness to travel, including occasional overnight stays as part of professional engagements.
*For some roles, candidates must also be eligible for the RICS Valuer Registration Scheme (VRS)—based on RICS criteria.
- If you’ve been out of practice for some time, explore the HMRC Returning Surveyors Programme: Returning Surveyors Programme - Gov.UK
Membership
Preference is given to candidates holding:
- MRICS/FRICS memberships or IRRV (hons) qualification.
- Candidates registered for the APC in 2026, Session 1, will have consideration.
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Assessment Focus
While applying, you'll be evaluated on:
- Behaviours: Communicating and Influencing, Developing Self and Others.
- Technical Skills: Your capacity to provide relevant property valuation expertise and relevant setting-specific experience.
Benefits
- Salary: £48,886 per year.
- Pension: £14,162 per year towards membership of the Civil Service Defined Benefit Pension scheme, offering security and competitive longevity.
Additional Offerings:
- Flexible/Hybrid Working Options: Flexibility in arrangement adheres to
'work from home up to 2 days a week’ average over calendar month or equivalent’ policy*—based on operational needs. - A 25-day annual leave allowance, increasing by one day per year of service, capped at 30 days.
- Civil Service Pension policy, averaging 28.97% employer contributions, administered by Alpha Pensions.
- Family-friendly policies and personal support initiatives, facilitating work/life balance.
- Coaching and career development tailored support for growth.
For deeper insights, visit Thinking of Joining the Civil Service
Things You Need to Know
Artificial Intelligence, Authenticity, and Ethical Concerns
Artificial intelligence tools can enhance your application process, though ALL statements and examples must reflect personal experience, accurate facts, and reasoning.
- Refrain from plagiarism, AI fabrications, or exaggerated assumptions.
- Misrepresenting credentials (e.g., plagiarism, falsified experience) risks application withdrawal, action on nepotism, and may draw disciplinary action if identified. (View the Candidate Guidance for further clarification.)
Selection Process
For this vacancy, applications will be reviewed via Success Profiles, assessing Behaviours, Strengths, Experience, and Technical Skills.
Assessment Components
-
Online Application:
- Submit a CV, setting out job history/experience + full qualifications.
- Personal Statement (max. 750 words). Use this to outline how your background aligns with the Essential Requirements and Person Specification outlined above.
- Tip: Highlight contextually rich proofs of success—for instance, specific outcomes, or skills from relevant past contexts—over a static ‘timeline’ of employment duration alone.
-
Interviews (provisionally set for 10th August 2026—dates may shift).
- Produced via Microsoft Teams Video, directly following shortlisting.
- Interview focus: Assessed comprehensively on predefined behaviours, through situational/depth-specific technical queries.
-
Technical Review: Applicants will be asked two technical validation questions during the interview.
application rollout will operate under a rolling sift criteria to facilitate decision-making on applications throughout the advertisement period.
Key Application Hints
For structured effectiveness, consider:
- The Success Profile construction, as well as Civil Service application tips.
- Carefully define how experience relates to essential ‘Highlights’ points of the existing advertising criteria—focalism here being highly awarded.
For clarity, visit more tailored insights: About the application process
Location and Travel Expectations
HMRC Valuation Office values operational efficiency, demanding regular travel adherence, especially to designated regional base offices under Hybrid policy framing—currently based at 60% office presence, with 2–3 days’ work-from-home flexibility (averaged monthly) or according to a contractual part-time arrangement scale.
Habitual operational commutability is assessed via the application stage’s availability selection, requiring up to three office preference declarations (taken seriously despite potential future strategic post reallocations).
"Notice Regarding Transitional Sites"
- Current office locations are already subject to future transition:
- Benton Park View, Newcastle → Pilgrims Quarter, Newcastle.
- Oystermouth Road, Swansea → Sandringham Park, Swansea. For further formal clarity regarding move-specific specifics (and the temporary period), application and hiring details will be provided at employment contract stage.
"Representation of Locations"
Due to system conditions, ‘Wembley’ and ‘Canary Wharf’ won’t display in regional-select menus. To declare them, apply nomenclature-specific alternatives:
- Choose ‘Harlesden‘ for Wembley.
- Choose ‘Tower Hamlets‘ for Canary Wharf.
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Security/Platform Compliance voids with no invited capability demands; observed prior screening will uphold DBS policy.
Security, Reasonable Adjustments, and Additional Requirements
-
Essential Checks:
- Criminal record check(s).
- All relevant access/security Operational Baseline Personnel Vetting (BPVS) clearance.
-
If you experience workload/exercise challenges pertinent to pre-existing impairment, healthcare analytics, mental well-being value, or functional diversity concern, state your requirements explicitly in:
- **(α). ‘Assistance Required Section’ during application.
- **(β). .***Noting explicit expectation instances to actively contact ResourcingTeamVO@ for conversation, specialized transition necessities, when possible.
Recruitment Team Contact: resourcingteamvo@hmrc.gov.uk.
Accessibility
In kind manner mandated by Equality Act 2010 provisions, we will equally facilitate application/assessment for granted needs ahead, on equal bases.
Criminal Record
- Past [criminal DBS records] occurrences are screened under fair DBS Code Of Practice/Recruitment Policy criteria relating to expulsion, suspension, and preclusion concerns.
Applicant Policy on Nationality
-
These roles explicitly cater to UK nationals + a pre-approved core eligibility of equivalent Countries on their Citizenship and working status:
- Right-to-remaining-reality advocates based on historical residency accumulation as detailed under the European Union Settlement Scheme (EUSS).
-
Open to:
- BothProcessing online visa facilitated application frameworks include automatized, valid pre-law resident applications through August considerations.
Additional Civil Service Initiatives
- Veterans: As overseers of the Great Place to Work for Veterans initiative.
Accessibility for past incarcerated/criminal option navigations:
- More details on schemes/incentives.
- Applicants with convictions include advanced reinstatement avenues targeted toward merit selection and pre-UK re-entry: information grounded via the Civil Service’s Recruitment Teams diligent equitable handling.
Note: Family Holidays for determining days annually, thought strategic appreciation leverages accommodating conditional relational impacts timed bilingually
When This Job/Timeframe Ends
Public availability halts as necessary—criteria: closed advertisement MetaStore. More with recent General Advice: finalized timelines subject to declaration over, warrant assessment archival.
Candidate Collaboration Points
- Job contacts for Atomic-level reconsiderative clarity:
- Amy Chan: amy.chan@hmrc.gov.uk
- Resourcing Officer Email: voarecruitment.grs@cabinetoffice.gov.uk
Find Further/General Guidelines
To fully grasp practical/Merits revolving throughout the employing protocol strategy or register associated benefits:
- View the official resources/in depth’s Civil Service Code.
- Merge MSC principles/Equality: Code entails principles of Recruitment Regulations.
Transparencies On Employment Protection
Policing frameworks umbrella full Integrity-Impact, and Judicious Ethical obligation as intrinsic human flourish:
- Lived pseudonyms: Reciprocal/Unreserved series pirouettes in unaware ‘projective-internal fraud database (IFD)** since inception. Singular transparency of suspect positions based extremely risk-based frontiers.
- Who deframes, beware!—UMP: exclusivity oversees assuming-dueвракой 第一次口服后 terminus 5 calendar years implicative seizure legality, estimated to post–embroider fairness discourse during tenure facilitating padded costs—probably approved witnesses full disasters.
Typologies For Contractual Variation
- Salary-frame Titles for Part-Timetiness: Pro-portional equity calculations via credited contractural directives detected through Degree Programme Types.
For access/diffused assistance in archetypes variants founded on unprecedented attachment forms, Chiropapulation applied:
Attached Packet → Readymade Candidate Pack–Chartered Valuation Surveyor.
Final Announcement Disclaimer: Disembarkment outlays strictly reviewable at respective application disruption, especially erroneous slavish scenarios.
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