HM Revenue & Customs
Chartered Valuation Surveyor
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Job Summary
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This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC.
HMRC Valuation Office are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
We’re looking for talented Chartered Surveyors who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. You will be able to manage a complex workload within specialist teams and work closely with colleagues across the region.
Applications are welcomed from RICS or IRRV members who are qualified in the Valuation, Real Estate or Rural Pathways.
We are eager to hear from a wide range of people including those of you who are:
- Experienced surveyors looking to develop your professional experience.
- Newly qualified.
- At a point in your career where you need to work more flexibly or part-time to accommodate your home responsibilities or stage in life.
Job Description
As a Chartered Valuation Surveyor, you’ll be responsible for valuations, negotiations and providing property related advice. You'll manage large caseloads, undertake site inspections, oversee the quality assurance process, and represent the Valuation Office at tribunal.
You could be posted in several areas across the agency including the National Valuation Unit (NVU), the Regional Valuation Unit (RVU), Council Tax (CT) Chief Valuer Directorate (CVD) and District Valuer Services (DVS) which is the commercial arm of the business, operating in competition with the private sector. Please refer to the attached candidate pack for a brief overview of each business area.
Chartered Valuation Surveyor – Key Responsibilities
Please note, these might vary slightly depending on which area of the organisation you are posted to.
- Providing technical valuation and property advice to clients and be able to manage your caseload effectively, delivering quality work.
- Identifying, escalating, mitigating, or managing risks and issues.
- Providing property valuation advice to support local and national taxations.
- Appearance at Valuation Tribunal, and potentially Upper Tribunal (Lands Chamber) as required.
- The confidence to act as the Lead Valuer, giving technical and valuation advice and guidance to other colleagues.
- Marketing sector specific services and being responsible for maintaining and developing client relationships.
- Providing quotes to clients and accurately recording time spent on cases for charging purposes and delivery.
- Supporting and developing our pipeline of trainee surveyors and having oversight of their journey through their APC and coaching peers.
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Person specification
You will be able to manage a complex workload within specialist teams and be prepared to work closely with colleagues across the region to deliver for our clients.
Throughout the process, you’ll maintain our high standards for quality, delivering to often demanding deadlines. You will enjoy a varied role that includes regular property inspections and travel, and your skills and experience will enable us to provide an efficient and valuable service right at the heart of the public interest.
Essential Requirements
We are looking for candidates who:
- Are experienced surveyors possessing MRICS/FRICS or are IRRV (hons) qualified in the valuation or real estate pathways.
- We’d also like to hear from you if you’re due to sit the APC in session one of 2026.
- Have excellent interpersonal and communication skills.
- For some roles you will be required to hold a full driving license.
- Are willing to travel as some overnight stays may be required.
For some roles, candidates must be eligible to join the RICS Valuer Registration Scheme (VRS), criteria as determined by the RICS is as follows: https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/rules-for-registration-of-schemes_2020.pdf.
If you are a Chartered Surveyor who has had time away from the profession, please do consider the Valuation Office Agency Returning Surveyors Programme. For further information about the programme, please see our page: Returning surveyors programme - GOV.UK.
Memberships
Memberships MRICS/FRICS or IRRV (hons) membership. We’d also like to hear from you if you’re due to sit the APC in session one of 2026.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Developing Self and Others
Technical skills
We'll assess you against these technical skills during the selection process:
- Relevant technical expertise, experience and delivery of surveying and valuation skills.
- Alignment of technical knowledge and professional accreditation.
Alongside your salary of £48,886, HM Revenue and Customs contributes £14,162 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%.
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- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
How To Apply
If you can meet our person requirements above, we are keen to hear from you.
To apply for this post, you must complete an online application with the following:
- A CV setting out your Job History and Full Qualifications/memberships.
Job history – When looking at your experience we are looking for: previous examples of what you have achieved, your knowledge in a particular field which is relevant to the job role and how you performed in a particular field rather than how long you have been in role.
- A Personal Statement (maximum 750 words) please outline your suitability for the role. Please pay particular attention to the ‘Essential Requirements’ and ‘Person Specification’ outlined in the advert when providing your answer.
Sift - rolling sift
We will assess you on your CV, Personal Statement and qualifications/memberships.
Interviews - 10th August 2026
Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview.
Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview.
We will assess you on the Behaviours listed in the job description Strengths and Technical questions.
At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.
Technical
As part of the interview you will be asked 2 technical questions to assess your technical skills.
Application Hints and Tips
For more information on Success Profiles, tips on how to write a successful application and find out more about what’s involved in the application process please visit About the application process, Civil Service Careers (civil-service-careers.gov.uk).
Further Information
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working
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