Chef Assistant & Bar Apprentice

As part of a small, tight-knit team, you’ll be an integral part of our growth, helping us build our local visibility and social media presence. You’ll learn on the job by getting hands-on experience, becoming a versatile member of the Supercute family, capable of pulling the perfect pint and prepping the perfect sandwich.

Requirements

• Desirable qualifications:
  • GCSE in: English (grade 4)
  • GCSE in: Maths (grade 4)
• Skills:
  • Customer care skills
  • Team working
  • Shift/weekend worker
  • Physical Worker
  • Hands-on
  • Environment worker
  • Flexible worker
  • Practical Learner
• Other requirements:
  • Age: Must be 18+ (required for bar service).
  • Timing: Exceptional punctuality and the ability to manage time effectively during busy service "rushes."
  • Availability: Must be able to work evenings, as that’s when the brewhouse truly comes alive.
  • Mindset: A passion for craft beer and food. You should be comfortable being the face of the brand, occasionally appearing in social media content to help promote the menu.

Responsibilities

• The Brew: Assist in every stage of production—from prepping malts and hops to monitoring fermentation and recording vital brew data.
• Packaging: Get hands-on with kegging, labelling, and prepping our beer for thirsty Londoners.
• The "Clean" in Craft: Maintain a spotless, hygienic environment. In brewing, cleaning is 90% of the magic.
• Heavy Lifting: Move malt sacks, handle kegs, and manage stock. This is a physical role that will keep you active.
• Representing: Use your "supercute attitude" to chat with customers during brewery tours and taproom events.
• Admin & Ops: Keep our logs accurate using Microsoft Office and Brewman and help coordinate with suppliers and couriers.
• Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
  • Training provider: THE OPPORTUNITY PROVIDER LTD
  • Training course: Food and beverage team member (level 2)
• What you'll learn:
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.