AccorHotel
Chef de Partie - Mauro Colagreco
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Chef de Partie - Mauro Colagreco
Commis Chef de Partie (Section Leadership) – Raffles London
Company Description
Come and join us in bringing the Raffles experience to London.
The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO, located on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses.
This fine Grade II* Edwardian building has been transformed into a spectacular stage for dazzling celebrations, offering:
- Fine dining
- Lively bars
- The latest in wellness and beauty therapies
- The most luxurious suites and rooms
- Versatile ballroom and event spaces
Within these historic walls—where legendary statesmen and women once shaped the modern world—connections are now forged for guests to discover new and inspiring emotions.
"At Raffles, you arrive as a guest, leave as a friend, and return as family."
Job Description
Scope of Position
To lead and run a section of the kitchen, overseeing and managing commis chefs and demi chef de parties, while assisting sous chefs in the preparation and service of food in accordance with Raffles London standards. The role also requires adherence to strict cleanliness, equipment inspections, and hygiene protocols.
Responsibilities
Operation
- Lead and manage a niche kitchen section with responsibility for production, service, and policy compliance.
- Execute procedures, methods, and recipes as instructed.
- Maintain correct food storage, rotation, and labelling for all ingredients, equipment, and dry goods.
- Work closely with sous chefs to coordinate stock ordering, deliveries, and inventory control.
- Involvement in training demi chefs, commis chefs, and apprentices to ensure high-quality standards.
- Assist in production development and refinement of dishes across all outlets, maintaining luxury-level consistency.
- Support strategic kitchen workflow improvements for efficiency and growth.
- Represent the brand by explaining services to guests, visitors, and employees.
- Respond promptly and efficiently to service requests from team members and guests.
- Provide cover in the absence of senior managers or as may be required.
- Willingness to adapt by working in other departments/restaurants when assigned.
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Health & Safety
- Report potential hazards and real threat risks without delay and ensure prompt resolution.
- Maintain fulldiligent and truthful knowledge of Fire, Emergency, and Bomb Safety protocols.
- Uphold strict adherence to laws, statutes, and ordinances to safeguard the well-being of guests, staff, and premises.
- Champion awareness of all Health & Safety precautions across all departmental tasks.
- Always anticipate and mitigate risks before they materialise.
Qualifications, Skills & Experience
Essential
- Ability to work on a rotating shift basis, including evenings, nights, weekends, and holidays as required (24-hour operational coverage).
- Proven ability to deliver high-level service under pressure in a fast-paced luxury environment.
- Strong written and verbal communication skills, essential for team collaboration and guest interaction.
- Exceptional time management with a capacity to multi-task, while maintaining a presentable, immaculate, and professional demeanour.
- Demonstrated ability to adapt to a dynamic schedule, ensuring commitment to round-the-clock guest service.
Desirable
- Previous experience as a demi chef de partie or similar leadership role.
- Proven ability to lead a kitchen section confidently.
- Experience within a luxury hotel environment, preferably working with Lloyd’s List (LQA), Forbes 5-Star, or equivalent standards.
- Skill in troubleshooting problems and identifying areas for improvement.
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Why Join Our Team?
By becoming part of the Raffles Culinary Family, you’ll benefit from:
✅ Staff meals provided during working hours. ✅ Free dry cleaning service for professional uniforms. ✅ 3% employer pension contribution to support long-term financial well-being. ✅ Enhanced payment schemes:
- Full enhanced sick pay
- Enhanced maternity, paternity, and adoption pay
- Comprehensive life assurance covering one year’s salary. ✅ Employee Assistance Programme, including:
- Virtual GP consultations
- Financial advice ✅ Concessions benefits:
- Season ticket loans
- Cycle-to-work scheme ✅ Celebration and support:
- Colleague gifting for special occasions.
- Paid days off to move house or donate to charity of choice. ✅ Development opportunities:
- Tailored internal training and L&D initiatives
- Fun social events, such as pub quizzes, team runs, and festive parties. ✅ Accor & Raffles Discount Card:
- Up to 30% off at Accor hotels worldwide & Raffles F&B outlets. ✅ Global Career Expansion:
- Opportunities for development across Accor’s diverse brand portfolio.
Raffles Values
Here, we live by our core mantras:
- Be You – Stay authentic, creative, and showcase your personality with flair.
- Be Kind – Foster humility, generosity, and emotional connections with colleagues and guests.
- Be Happy – Uplift others with a joyful attitude.
- Be Confident – Empower and mentor, sharing knowledge to drive excellence.
- Have Your Purpose – Take responsibility for your role to create a lasting tangible impact.
Job Category: Culinary
Job Type: Permanent Full-Time
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