AccorHotel
Chef de Rang - Saison Restaurant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Chef de Rang – Mauro Colagreco Restaurants (Breakfast Shift)
Company Description
Come and join us in bringing the Raffles experience to London.
The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London’s Whitehall combines the allure and heritage of Raffles with one of the world’s most historic addresses. This fine Grade II Edwardian building* has been transformed into a spectacular stage for dazzling celebrations, featuring:
- Fine dining
- Lively bars
- Latest wellness & beauty therapies
- Luxurious suites & rooms
- Versatile event space
Within these historic walls, guests are invited to discover new emotions and connections.
"At Raffles, you arrive as a guest, leave as a friend and return as family."
Scope of Position
This role exclusively covers the breakfast shift.
As Chef de Rang at Mauro Colagreco Restaurants, you will be responsible for delivering exceptional guest service from entry to departure, including:
- Leading a service station and managing commis waiters to ensure seamless operations.
- Acting as the bridge between back-of-house and front-of-house teams.
- Supporting hostesses, baristas, and other staff as needed.
- Communicating guest feedback, requests, and logistical needs to management.
- Maintaining station presentation and restaurant aesthetics.
Responsibilities
Operations
- Deep menu knowledge: Expert understanding of all dishes, ingredients, and techniques served.
- Deliver flawless execution: Rapid, accurate food service with polished explanations of dishes to guests.
- Cross-team coordination: Primary liaison between front-of-house and back-of-house staff.
- Table perfection: Assist with table setting, ensuring immaculate presentation of tableware, utensils, and napkins.
- Guest ambassadorship: Educate guests on menus with enthusiasm and professionalism.
- Proactive care: Check-in with diners, take adicionales, and refill water upon senior colleague’s request.
- Table turnover: Execute order expediting, serving, and cleaning tasks while upholding food safety standards.
- Feedback relay: Report guest comments and preferences to kitchen/management for continuous improvement.
- Sustainability commitment: Embrace zero-waste principles, sustainable purchasing, and teamшемentumd practices.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Punctuation: Ability to fill in for senior management or switch roles/divisions as necessary.
Health & Safety
- Risk mitigation: Immediate reporting of hazards and adherence to rectification.
- Emergency readiness: Full compliance with fire, bomb, and evacuation protocols.
- Premise protection: Guarding the safety of staff, guests, and property through proactive adherence to laws, ordinances, and risk assessment.
- Awareness advocacy: Fostering a culture of Health & Safety across the team.
Qualifications, Skills & Experience
Essential
- English proficiency: Fluent oral and written communication for guest and inter-team clarity.
- Service mentality: Unwavering commitment to exceeding guest expectations in all scenarios.
- Guest delight: Proven track record of surprising and positively impacting diners.
- Attention to detail: Keen eye for presentation, precision, and strict adherence to standards.
- Teamwork: Thrives in collaborative environments while working flexibly across varied shifts.
- High-pressure resilience: Delivers polished performance under demanding conditions.
- Multi-tasking excellence: Proficiency in managing dynamic workloads while maintaining an +pristine professional appearance.
Desirable
- Luxury experience: Prior service in 5-star hotels (Forbes LQA or equivalent standards).
- Quick-learning: Ability to adapt quickly to complex restaurant settings.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Raffles?
Beyond industry-leading compensation, you’ll receive an exceptional package:
Leave Entitlements
- 28 days’ annual leave + bank holidays (Plus 1 additional day per year for up to 5 years → 35 days total).
Staff Perks & Benefits ✅ Free meals while on duty ✅ Complimentary dry-cleaning for uniforms ✅ 3% employer pension contribution ✅ Enhanced sick, maternity, paternity, and adoption pay ✅ Life Assurance (1x Salary) ✅ Employee Assistance Programme: Virtual GP access + financial well-being coaching ✅ External support: Staff Travel Loans, Cycle to Work Scheme ✅ Gifting programme: Celebrate milestones or spouse/child birth/graduation ✅ Paid time off: Two days for housing moves or charity/volunteer work of choice
Development & Well-being
- Accor-wide training programmes, tailored to career growth.
- Fun social events (pub quizzes, corporate runs, parties).
- 30% discounts at global Accor and Raffles restaurants via employee card.
- Global mobility: Opportunities to relocate across the Accor group portfolio.
Raffles Values
We are guided by these principles in everything we do:
- Respect: Treating every individual with fairness, dignity, and openness to diverse ideas.
- Belonging: Embracing uniqueness, championing camaraderie, and standing together.
- Integrity: Building trust through authenticity and ethical conduct.
- Empowerment: Initiating change, seizing opportunities to wow, and owning experiences.
- Excellence: Crafting meaningful connections to upheld luxury hospitality at its finest.
Job Category: [Food & Beverage] Employment Type: [Permanent] Location: Raffles London, Whitehall, SW1A 0DT Hours: [Full-Time] (Breakfast shift)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location