The Insolvency Service
Chief Technology Officer
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Chief Digital and Information Officer – Insolvency Service
Locations: Birmingham, Cardiff, Croydon, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle-upon-Tyne, Nottingham, Stratford (regular travel to London required)
Job Summary
This is a pivotal leadership role at the heart of a major public service transformation.
The Insolvency Service is modernising how it supports citizens in financial distress, tackles economic wrongdoing, and delivers high-volume statutory services. Digital, data, and technology are critical to this ambition.
As Chief Digital and Information Officer (CDIO), you will lead a step-change in how we design, deliver, and operate services—moving from legacy, fragmented systems toward resilient, user-centred, data-driven platforms that improve outcomes for citizens and enable economic growth.
You will operate as a core member of the Executive Leadership Team, shaping organisational strategy and acting as the principal advisor to the Chief Executive and Board on digital, technology, cyber, and data.
Key Accountabilities
1. Leading Transformation at Scale
- Define and deliver a multi-year digital and technology strategy that modernises critical services and reduces reliance on legacy systems
- Drive adoption of product-based delivery models and modern engineering practices
- Identify and scale the use of data, automation, and AI to improve efficiency, fraud detection, and service quality
2. Delivering Excellent, Reliable Services
- Ensure high availability, resilience, and performance across critical national services supporting ~80,000 users annually
- Improve end-to-end service journeys using user-centred design and measurable performance outcomes
- Stabilise and progressively modernise complex live estates
3. Building a High-Performing DDaT Function
- Lead and develop a multidisciplinary workforce, building deep capability across architecture, engineering, cyber, and data
- Strengthen internal capability while optimising use of strategic suppliers
- Create a culture of accountability, innovation, and continuous improvement
4. Strengthening Cyber and Risk Posture
- Lead the organisation’s cyber resilience strategy, embedding secure-by-design principles
- Ensure robust management of information risk, regulatory compliance, and data governance
- Build a security-aware culture across the organisation
5. Driving Value and Commercial Impact
- Oversee significant investment in digital and technology, ensuring clear prioritisation and measurable value
- Improve commercial outcomes across a complex supplier ecosystem, including SIAM arrangements
- Deliver efficiencies while enabling transformation
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6. Influencing at the Highest Levels
- Act as a trusted advisor to the Chief Executive, Board, and Ministers
- Build strong partnerships across government, including DBT and central digital and security functions
- Communicate complex technology and risk issues clearly to drive effective decision-making
What Success Looks Like (First 18–24 Months)
Short-Term Goals (0–12 Months)
✅ Measurable improvement in reliability and performance of critical services, with more transparency in reporting and dashboarding ✅ Clear, funded roadmap to reduce remaining legacy systems and technical debt ✅ Increased digital adoption and improved user satisfaction
Long-Term Goals (12–24 Months)
✅ Stronger cyber maturity and reduced organisational risk exposure ✅ Improved supplier performance and demonstrable value for money ✅ A more engaged, capable, and stable digital, data, and technology (DDaT) workforce
Person Specification
We are looking for a senior leader who combines strategic vision with delivery credibility. You will bring:
- Excellent leadership skills, with a proven track record of building high-performing, cross-functional teams where value is emphasised
- Strong experience leading large-scale digital and technology transformation, ideally in complex, regulated, or service-intensive environments
- Ability to run and modernise critical live services at scale
- Ability to balance short-term operational stability with long-term transformation
- Deep understanding of modern architectures, cloud, data platforms, and emerging technologies (including AI)
- Proven ability to lead through others, influence at Board level, and operate in complex stakeholder environments
- Strong commercial and financial acumen, including managing significant budgets and supplier ecosystems
Why This Role?
This is an unparalleled opportunity to:
✔️ Lead meaningful, national-impact services that directly affect people in vulnerable situations ✔️ Shape and deliver a major transformation agenda with Board-level visibility ✔️ Build and lead a modern, high-performing DDaT organisation ✔️ Influence how digital government services evolve in a critical economic domain
Remuneration & Benefits
Salary: £86,000 per annum, plus: ✅ ²4,914 in Civil Service Defined Benefit Pension contributions (on top of standard employer contributions of 28.97%)
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Additional Benefits Include:
☑ Civil Service pension scheme – A competitive pension plan with financial security in retirement ☑ Generous leave entitlement:
- 25 days annual leave (increasing to 30 days after 5 years)
- 8 public bank holidays + 1 additional privilege day
- Pro-rated for part-time workers ☑ Flexible and hybrid working:
- Option to work from regional offices (60% minimum workplace presence)
- Supports work-life balance and family commitments ☑ Salary sacrifice schemes (Cycle to Work, Edenred Childcare Vouchers) ☑ Employee discounts (viatrav, entertainment, shopping) ☑ Supportive wellness programmes
Application Process
Closing date: 23:55 on Monday, 20th July 2026
Required Submission:
📁 CV (with educational/professional qualifications, full employment history, and budget/people details) 📄 Covering statement (max 2 A4 pages) explaining:
- Why you are interested in the role
- How your experience aligned with the Person Specification
Next Steps:
✔️ Register interest by emailing: IS-CDIO@global-resourcing.com ✔️ Submit application to the same email
Selection Timeline:
- Longlist: 24th July 2026
- Shortlist announced: 14th August 2026
- Assessments: 19th August – 2nd September 2026
- Final Interviews: Week commencing 7th September 2026
Statement on AI:
While AI tools may assist in application drafting, all statements must be truthful, factually accurate, and represent your own experiences. Failure to comply may result in withdrawal or disciplinary action.
For IVA questions, contact: Daniel White or Tom King (020 8253 1806 | IS-CDIO@global-resourcing.com)
Essential Details
- Security: Must pass Developed Vetting checks
- ** Nationality:** Open to UK, Republic of Ireland, Commonwealth, EU SSO, and Turkish nationals (or those with indefinite leave to remain).
- Assignment Duration: Mandatory 3-year minimum commitment
- Territory Code: DV
- Assessment Plan Reference: "ILA and Civil Service Behaviours"
- Post Code: DVT1497-Assessment-Plan
Visit civil service diversity & inclusion schemes for guidance on accessible recruitment.
For further questions, contact: 📩 HR.Recruitment@insolvency.gov.uk | 📢 @InsolvencyUK (LinkedIn)
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