Ofgem
Chief Technology Officer

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Chief Technology Officer
Successful candidates may be based in any of our office locations — Cardiff, Glasgow or London. We especially welcome applicants from Cardiff and Glasgow.
**Chief Technology Officer **
Job Summary
Across government, digital and technology transformation is no longer simply an enabling function; it is central to how public bodies deliver better services, protect resilience, support policy outcomes and respond to the growing expectations of citizens, businesses and colleagues.
Ofgem has a vital role in the UK’s energy system, protecting consumers and helping to enable a more secure, fair and sustainable energy future. As the organisation continues to evolve, technology will be critical to how Ofgem modernises its services, strengthens its platforms and supports wider government priorities.
Ofgem is on an exciting transformational journey. Within Digital, Data and Security Services, we are strengthening the foundations of our technology estate, building greater internal capability, and creating the platforms, services and governance needed to support a modern regulator. With a largely Microsoft and Azure-based environment, significant use of Salesforce, and major business transformation underway through the deployment of Workday, this is an opportunity to join Ofgem at a pivotal moment and help shape the next stage of its digital and technology maturity.
As Chief Technology Officer, you will play a central role in leading Ofgem’s technology and platform agenda. You will have responsibility for platform engineering, systems engineering, networks, firewalls, and architecture at all levels, ensuring that foundational technology supports the organisation’s regulatory and delivery services. You will also lead the technical direction for major platform transformation, including Workday, while continuing to develop the organisation’s use of Salesforce and CRM capability.
This is a core CTO role with real breadth, complexity and influence. You will inherit a team that needs clear leadership, renewed confidence and stronger capability. The successful candidate will need to re-engage the team, hold people to account, improve ways of working and empower colleagues to deliver without always needing direct intervention. The role will require someone who can dip into detail where necessary, but who knows how to step back, create structure and enable the team to stand on its own.
Job Description
Key Responsibilities
- Leading Ofgem’s core technology and platform agenda, including platform engineering, systems engineering, networks, firewalls, architecture, and the technology foundations that support regulatory and delivery services.
- Providing technical leadership for major transformation programmes, including the deployment of Workday across finance and HR, while supporting the continued development of Salesforce and improved CRM capability.
- Building and developing the technology team by improving capability, coordination, processes and accountability within a team that has been through significant change.
- Leading the Technical Design Authority and setting architectural standards, ensuring Ofgem’s technology blueprint and roadmap are fit for the future and that cloud capability is used more effectively.
- Managing demand, prioritisation and stakeholder expectations, recognising that the team cannot deliver everything, and requiring strategy, sequencing and influence across the business.
- Controlling the spread of shadow IT through responsive negotiation, improving confidence in central technology, and preventing further uncontrolled technology adoption.
- Working across government, including with the Department for Energy Security and Net Zero, GDS, cross-government CTO groups, and the Pipeline Assurance Group, ensuring Ofgem remains connected to wider government technology direction.
- Managing suppliers and systems integrators, bringing clarity, coordination and commercial grip in a small but complex organisation.
- Looking ahead over the next three to five years, considering how emerging technologies—including AI—can support more effective, efficient and resilient services across Ofgem.
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Eligibility and Diversity Notes
(Included in detail below)
Person Specification
Essential Criteria
- Demonstrate a track record of thought leadership in emerging technologies—such as AI, data platforms, cybersecurity, or cloud-native solutions (Lead Criteria).
- Demonstrate leading the professionalisation of technology teams by developing processes, embedding modern ways of working, ensuring specialist frameworks and skills are in place.
- Lead the evolution and delivery of technology strategy and roadmap that aligns with short-term needs and long-term aspirations, influencing the business toward common corporate platforms.
- Show strong influencing skills: ability to translate technology strategy for non-technical stakeholders and gain buy-in.
- Engage cross-Government initiatives, representing Ofgem in CTO/technology forums.
- Balance cost, functionality and capability in technology decisions, guiding financial investments to ensure long-term value.
- Identify emerging trends in technology, data and cybersecurity, evaluating their relevance and guiding decision-making across technical and non-technical stakeholders.
- Provide strong commercial and supplier management across system integrators (including Salesforce delivery partners and smaller specialists).
- Previous experience in a Microsoft/Azure environment.
Desirable Criteria
- Leading complex technology transformation initiatives.
- Previous government or public sector (PS) experience (e.g. in roles linking to Ofgem’s sector or working closely with it).
Key Behaviours
(Assessed during selection)
- Leadership
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Technical Skills Prerequisites
- Present an interview-specific assessment (details provided alongside an interview invitation).
Salary and Benefits
£81,000 salary. Ofgem contributes an additional £23,465 toward the Civil Service Defined Benefit Pension scheme.
Comprehensive benefits package includes:
- 44-day annual holiday entitlement (SCS1)
- Training and development opportunities
- Access to the Civil Service pension (with added benefits)
- Hybrid working (1 day in-office, reviewed regularly)
- Flexible working hours and family-friendly policies
- A clean, well-lit office environment
- Engaged teams, enthusiastically contributing to external targets—including establishing a Net Zero energy system by 2050.


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Advice on Applicants
- No reliance on AI-cloned material: All examples must originate from your direct experience.
- Misleading submissions (e.g. AI-generated texts) may result in application withdrawal for candidates (internal/interview stage consequences as defined by Ofgem).
Selection Process
- A two-page CV and a 1,250-word personal statement demonstrating alignment with requirements.
- Focus on supporting how you fulfil essential and desirable criteria outlined above. In high-volatility scenarios, initial stage sifting may prioritise only lead essential criteria.
- Fraud-Safety Cifas Check: Applicant data shared with Cifas to deter misconduct.
- Applicants’ personal data used for verification per applicable protocols (a privacy link).
Mandatory Conflicts Policy
Your application will require adherence to Ofgem’s Conflicts of Interest Policy:
- Conflicts must be declared before onboarding and managed accordingly.
- Presence in this role mandates alignment with Civil Service Code values.
Security Clearance
Successful candidates must complete mandatory checks:
- Developed Vetting standard.
- See Ofgem’s Vetting Charter | Civil Service Standards Check).
- Criminal record verification applied.
Eligible Groups: Exploration of Nationality Requirements
Roles hold open access for:
- UK nationals
- Citizens of the Republic of Ireland
- Commonwealth nations holding UK work rights
- EU/EEA/Swiss nationals and families under EU Settlement Scheme (pre-settled/settled status) if applied correctly.
- Turkish or associated ECR family members.
Eligibility details under Civil Service Nationality Lists
Working for the Civil Service
- Civil Service Code: Governs conduct, explore requirements.
- Fair Recruitment Principles apply from commencement (as expounded in Civil Service Commission guidelines).
- Ensures Disability Inclusion Scheme targets individuals with disabilities meeting hiring thresholds.
- Proximate redundancy support open to temporarily affected civil servants.
Five priority areas highlighted:
- Inclusion of veteran members with channels under GPTV
- Vetting exemptions accessible for recent prison leavers.
Recruitment Contact
Job Inquiries: Rob Johnson (robj@global-resourcing.com) Recruitment Team: ofgem-cto@global-resourcing.com
Further Support
Recruitment disputes resolved via recruitment@ofgem.gov.uk; escalated to Civil Service Commission as necessary. This ends the final page content.
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