Recovery Focus
Children Young People and Family Support Worker (Lewisham)
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Children Young People and Family Support Worker
Location: Winslade Way, London
Working Hours: 37 hours per week (Mon–Fri, 9am–5pm)
You will be required to work one evening clinic (5pm–7pm) on a rota basis.
Contract Type: Permanent
Salary: £28,475 - £32,219
Make a real difference in your community
At Insight Lewisham, we provide free, confidential support to young people under 25, offering guidance around substance use, sexual health, and relationships, while working with families to strengthen wellbeing and recovery.
About the Role
As a CYPF Support Worker, you will support children, young people, and families affected by drug or alcohol use. This is an ideal opportunity for someone looking to develop their knowledge, skills, and experience within a supportive team, with a clear pathway to progress into a CYPF Practitioner role.
You will begin by carrying a smaller caseload while receiving training, supervision, and support to develop your confidence across all areas of the service. As your skills and experience grow, you will gradually take on more responsibility and work towards managing a full practitioner caseload.
You will work closely with experienced practitioners, supporting the delivery of one-to-one interventions, group work, family support, outreach, and community engagement. This is a varied and rewarding role that offers excellent opportunities for learning and career development.
What You'll Do
- Support CYPF Practitioners in delivering high-quality support to children, young people, and families.
- Build positive relationships with young people and families, helping them engage with the service.
- Carry a smaller caseload while developing the knowledge and skills needed to progress into a CYPF Practitioner role.
- Learn how to complete assessments, risk assessments, care plans, reviews, and case recordings with support from experienced colleagues.
- Deliver brief interventions, harm reduction advice, and wellbeing support under guidance.
- Support the delivery of group programmes, workshops, school sessions, and community outreach events.
- Assist with the delivery of sexual health clinics, including Come Correct (C-Card) and brief sexual health interventions, following appropriate training.
- Work alongside families and partner agencies to support positive outcomes for young people.
- Recognise safeguarding concerns and report them promptly in line with safeguarding policies and procedures.
- Maintain accurate and timely case records using the service's case management system.
- Participate in team meetings, supervision, reflective practice, and ongoing training.
- Develop knowledge of local services and referral pathways to support young people and families effectively.
- Support service promotion, engagement events, and awareness campaigns across the borough.
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Development Opportunities
This role has been designed as a development opportunity, providing structured support to help you progress into a CYPF Practitioner role. You will receive:
- Regular supervision and mentoring.
- Shadowing opportunities with experienced practitioners.
- Ongoing training in substance misuse, sexual health, safeguarding, and family work.
- Support to gradually increase your caseload as your confidence and competence develop.
- Opportunities to develop specialist interests and progress within the service.
About You
We're looking for someone who:
- Is passionate about improving the lives of children, young people, and families.
- Has excellent communication and relationship-building skills.
- Is keen to learn and develop within a supportive team.
- Understands the importance of safeguarding and professional boundaries.
- Is organised, reliable, and able to manage competing priorities.
- Enjoys working collaboratively with colleagues and partner agencies.
- Is committed to continuous learning and professional development.
- Shares our values of compassion, respect, and inclusion.
This is an excellent opportunity for someone looking to build a rewarding career supporting children, young people, and families, with a clear pathway to becoming a CYPF Practitioner.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
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Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing, or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras, and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-07-27
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing, and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year, our services support around 130,000 people.
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