Crawley Borough Council
Civil Enforcement Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Civil Enforcement Officer – Crawley Borough Council
About the Role
Are you looking for a fresh challenge within the council? We’re offering an exciting opportunity to join our team as a Civil Enforcement Officer, helping to deliver high-quality enforcement services across Crawley.
This crucial role supports the safe and efficient movement of traffic by:
- Promoting parking compliance (through education and enforcement) in on-street parking and council-operated car parks
- Collaborating with West Sussex County Council to ensure fair access to parking facilities
- Serving as a visible ambassador for the council, offering guidance, support, and professional engagement with the public
You’ll also work with the community protection team, local police, and other agencies to tackle anti-social behaviour in Borinough-owned car parks.
Key Responsibilities
- Conduct outdoor, foot-based work in all weather conditions
- Manage frequent walking and physical activity as part of daily duties
- Engage directly with members of the public, including conflict resolution and challenging scenarios
- Operate independently or as part of a team, maintaining high standards of professionalism
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Ideal Candidate Requirements
- Strong communication skills and exceptional customer service awareness
- Ability to use basic IT systems confidently
- A calm, proactive approach to defusing difficult situations
- Physical fitness to meet essential role demands (noting extensive walking as a core requirement)
Working Conditions & Expectations
- Hours: Average of 37 hours per week with rota-based shifts (including regular weekends and bank holidays)
- Pay: 14% weekend enhancement (Saturdays/Sundays only; Crawley allowance excluded)
- Uniform & Training: Fully provided by the council
- Areas Covered: Use of manual UK driving licence (or approved alternatives) for borough-wide travel
- Lone Working: Essential for this role
- DBS Check: Standard Disclosure and Barring Service (DBS) clearance required
- Christmas Closure: Required to work during council shutdown (excluding Christmas Day/Boxing Day; TOIL offered)
Additional Requirements
- Must use a body-worn video camera in accordance with council policies
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits Package
Crawley Borough Council offers a comprehensive benefits package, including:
- Structured training programme for immediate career growth
- Additional employee discounts, wellbeing incentives, and perk customisation options
Our Culture
Our shared values underpin every role—promoting inclusion, diversity, and a positive work environment. Visit our portal to check compatibility or align with our ethos.
Safeguarding Commitment
We prioritise safeguarding children, young people, and vulnerable adults. All employees must share this commitment. Applications from underrepresented groups are particularly welcomed.
How to Apply
Complete the online application form for consideration (CVs will not be accepted without a fully filled form).
For further details, please contact:
- Calvin Baylis (Parking Services Manager)
- Email: calvin.baylis@crawley.gov.uk
- Phone: 07340 781053
Applications are encouraged soon—this advert may close early if sufficient candidates are received.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location