Marston Holdings
Civil Enforcement Officer
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Civil Enforcement Officer
Civil Enforcement Officer – Traffic Warden / Parking Attendant
This role is ideal for people who value independence, take responsibility seriously, enjoy working outdoors, and are motivated to make a positive difference in their local community. As a Civil Enforcement Officer, you will help maintain street safety, accessibility, and fair parking enforcement across London.
Your work is varied—every shift is different, requiring accountability, sound judgment, and the ability to work in all weathers.
What You’ll Be Doing
Officers patrol designated areas via foot, e-cycles, mopeds, or mobile enforcement units across London. Key responsibilities include:
- Conducting patrols in assigned areas
- Issuing Penalty Charge Notices (PCNs) in line with regulations
- Providing clear, professional communication to the public about restrictions and enforcement actions
- Acting as a visible deterrent against non-compliance
- Accurately recording enforcement activity using handheld devices
- Maintaining health and safety and operational standards
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What Makes a Great Civil Enforcement Officer
- Prefer to work alone for extended periods but enjoy being part of a supportive team
- Physically resilient and comfortable working outdoors in all weathers
- Highly self-motivated with a strong sense of accountability
- Possess strong people skills, with a calm, professional, and approachable demeanour
- Passionate about fairness, community safety, and doing what’s right
- Confident and consistent when dealing with challenges
- Full training provided, covering legislation, conflict management, and equipment use
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Working Hours
- 42.5 hours per week
- 5 days on, 2 days off
- Shifts between 7:00am and 11:00pm
What’s in it for you?
- Flexible shift patterns for a better work-life balance
- Competitive leave and family-friendly benefits
- Free training, development, and uniform
- Health and well-being support, including gym discounts
- Retail, travel, and leisure perks
- Green travel schemes
- Pension and Death in Service benefits
- Recognition for the important work you do
All offers are subject to DBS clearance. We are an equal-opportunity employer, committed to inclusion and fairness for all.
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