What We're Looking For

We are particularly interested in speaking with candidates who already have demonstrable claims adjusting or technical claims handling experience and who are looking to apply that expertise in a specialist London Market environment.

You May Be

• An experienced Claims Adjuster, Senior Claims Handler, Claims Examiner or equivalent technical claims professional seeking broader exposure to London Market insurance and reinsurance business.
• A claims professional with experience managing claims from review through to resolution, including stakeholder engagement, issue investigation and settlement support.
• An insurance professional with strong claims experience looking to deepen your technical knowledge and progress within a specialist claims environment.

Successful Candidates Will Demonstrate

• Demonstrable claims adjusting or technical claims handling experience, preferably within London Market insurance or reinsurance.
• A practical understanding of claims lifecycle activities, including validation, coverage considerations, query management, settlement support and escalation of complex matters.
• Confidence working with brokers, underwriters, customers and internal stakeholders in a claims service environment.
• Strong numeracy, written and verbal communication skills, with the ability to produce clear claims updates, reports and recommendations.
• Good organisational and time management skills.
• Confidence using Microsoft Outlook, Microsoft Office and business systems.
• Excellent customer service, communication, negotiation and relationship-building skills.
• A proactive mindset with a genuine interest in continuous improvement.

Role

Experience in one or more of the following is highly desirable and will be important in assessing suitability for the role:

• London Market insurance or reinsurance claims experience, including familiarity with Lloyd’s and/or company market processes.
• Treaty and/or Facultative reinsurance claims.
• Claims handling, examination, adjustment and settlement activities gained in an insurer, reinsurer, broker, third-party administrator or market services environment.
• Liability claims, including Employers' Liability, Public Liability/General Liability and Product Liability.
• Working with customers, brokers and underwriters.
• Insurance policy wordings and principles.
• Delegated claims authority, claims reporting and market agreement processes.

Investment In Training and Development

We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Our Culture

Here at Velonetic, we support our people with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace No matter who they are or what they do.

We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.

Employee Benefits

As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.

You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.

Recruitment Notice

DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic. DXC will be managing the recruitment throughout the onboarding process.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.