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Claims Adjuster
London Market Claims Adjuster (Permanent Full-Time) – QBE Insurance
Location: Chelmsford Work Type: Employee (Permanent Full-Time)
Hackajob is collaborating with QBE Insurance to connect them with an exceptional professional for this exciting opportunity within our Portfolio Solutions claims team.
The Opportunity
A new role has arisen handling claims across multiple insurance classes, including:
- Professional Indemnity
- Construction
- International Property
- Casualty
- Marine & Energy
As a London Market Claims Adjuster, you will:
- Deliver exceptional claims service by determining policy coverage, investigating, evaluating, and negotiating assigned cases.
- Provide timely, accurate support for high-complexity claims management.
- Operate in a Full Follow role, ensuring efficient claims handling for global trading partners.
This is a fantastic chance to join a collaborative, inclusive team that values your contributions while offering excellent benefits and career growth.
Must-have eligibility: Applicants must have the right to work in the UK (visa sponsorship not available).
The Role in Depth
Core Responsibilities
- Leverage automation tools to efficiently manage high-volume cross-class claims while ensuring accuracy and speed.
- Support non-automated claims by applying sound judgement and problem-solving skills.
- Triage and manage claim files effectively from intake to settlement, prioritising work to ensure adequate reserves.
- Collaborate with brokers and suppliers to achieve positive, fair outcomes.
- Contribute to innovation initiatives in Operational Excellence, Analytics, and Automation.
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Key Skills & Attributes
✔ Exceptional prioritisation and time management. ✔ Strong written and verbal communication (adapts to diverse audiences). ✔ Proficient in Microsoft applications and familiar with technology/automation tools. ✔ Collaboration and a commitment to a positive team culture.
About QBE
At QBE, we’re an international insurer, with 13,000+ employees across 26 countries. We thrive on human insight while driving innovation to become the world’s most consistent and impactful risk partner.
Impactful Work
Every day at QBE, you’ll work alongside passionate and talented teams dedicated to positive change.
Benefits Package
QBE offers a range of benefits to support your professional and personal life:
Core Benefits
🔹 30 days holiday (with option to buy 2 additional days). 🔹 Flexible working (part-time, job share, compressed hours). 🔹 Generous pension scheme (10% employer contribution on basic salary). 🔹 Private medical insurance (fully comprehensive for you and family). 🔹 Family-friendly policies (26 weeks’ full-pay leave).* 🔹 Global remote work (up to 20 days abroad annually). 🔹 Cycle-to-Work scheme (select a bike/accessories up to £5,000).
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*Available for parents regardless of gender, identity, or parental journey.
Learn more: Rewarding our people - QBE European Operations
Why QBE?
We take pride in being recognised for: ✅ 2025 Insurance Post Awards:
- Winner: Commercial Lines Insurer of the Year
- Winner: Reinsurer of the Year (QBE Re)
- Winner: ESG DEI Initiative of the Year ✅ 2024 AXCO Global Insurer of the Year (Network Leadership) ✅ 5-Star Cyber Insurer (2024 Insurance Business UK Awards)
How to Apply
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apply*(click through the Hackajob platform).
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