Gallagher Bassett
Claims Administrator
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Claims Administrator
About the Role
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.
We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.
Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger — you’re part of a team that shows up, stands together, and leads with purpose.
Role Overview
Strata Solicitors is looking for a Claims Administrator to join their team based in Blisworth.
This is an excellent opportunity for someone looking to start or build a long-term office-based career. No previous insurance experience is required, as full training will be provided.
Working as part of a supportive team, you will provide administrative support to the claims handling function, helping ensure claims are set up accurately, records are maintained, and clients receive a high level of service. You’ll gain valuable knowledge of the claims process and have genuine opportunities to progress your career within the business.
Working hours: Monday to Friday, 8:00am to 4:30pm, with a one hour lunch break.
How You’ll Make An Impact
- Open new claims on the case management system and carry out initial enquiries
- Speak with clients, third parties, and insurance companies by telephone
- Support claims handlers with a variety of administrative tasks
- Update and maintain accurate claim records and documentation
- Ensure client service standards and key performance indicators are met
- Assist with reporting and general data entry duties
- Prioritise your workload and manage tasks efficiently
- Provide general administrative support to the wider claims team
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About You
- GCSE English Language, Grade C/4 or above (or equivalent)
- Strong communication skills and confidence speaking on the phone
- Good organisational skills and attention to detail
- Basic IT and typing skills
- Self-motivated with a positive attitude and willingness to learn
- Able to work independently whilst also contributing to a team environment
- Keen to develop a long-term career with genuine progression opportunities
Compensation and Benefits
On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits:
Minimum Core Benefits
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme (Gallagher contributes, too)
- Life insurance, pays 4x your basic annual salary, top-up options to 10x
- Income protection, covers up to 50% of your income with top-up availability
Additional Benefits
- Health cash plan or Private medical insurance
- Three fully paid volunteering days per year
- Employee Stock Purchase plan (offers discounted company shares)
- Share incentive plan (HMRC approved, tax-effective)
- Critical illness cover
- Discounted gym membership (access to 3,000+ gyms nationally)
- Season ticket loan
- Discounted voucher portal for savings on weekly shopping or purchases
- Emergency backup family care
- And many more
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Inclusion and Diversity
Inclusion and diversity (I&D) is a core part of our business, embedded in every aspect of our organisation.
For more than 95 years, Gallagher has led with sustainability and community support.
We embrace employees’ diverse identities, experiences, and talents to better serve our clients and communities. We believe inclusion is a conscious commitment, and diversity a vital strength.
Gallagher is Disability Confident Committed, ensuring an inclusive and accessible recruitment process. Our existing employees with disabilities or long-term health conditions are fully supported.
Should applicants have disabilities, adjustments can be made during the recruitment process. Please contact us for support at TAGlobalSupport@ajg.com or request a call back.
Our entity, Arthur J. Gallagher Services (UK) Limited, is a Living Wage employer. We remain committed to diversity, opportunity for all, and oppose unfair treatment based on:
- Gender or gender identity
- Marital/civil partnership status
- Parental status
- Race, ethnicity, colour, nationality
- Disability
- Sexual orientation
- Religion/belief
- Age
- Caring responsibilities
- Veteran/military status
- Citizenship
Equal employment opportunity is applied in all aspects: recruitment, training, promotion, compensation, and more. Gallagher makes reasonable accommodations for qualified employees with disabilities unless it causes undue hardship.
Our Promise
We believe all persons deserve equal opportunity. Discrimination based on protected characteristics is prohibited among managers, employees, vendors, or customers by federal, state, or local laws. Our commitment extends to reasonable accommodations for limitations arising from disabilities.
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