How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Claims Advocate - Speciality Lines
Claims Advocate – Speciality Lines
Location: Hybrid (Leeds, London, or Manchester) Employer: Aon Risk Solutions
Aon Risk Solutions is seeking a Claims Advocate – Speciality Lines to join their UK Claims Team, working with multinational and large corporate clients in the management of Professional Indemnity (PI), Directors & Officers (D&O), Crime and Cyber claims, and supporting complex claims placed through the London Market Bureau.
About the Role
This is a hybrid role focusing on delivering proactive, efficient, and commercially driven resolution of claims across a dedicated portfolio for UK and multinational clients.
Key Responsibilities
-
Claims Management & Strategy
- Lead a portfolio of PI, D&O, Crime, and Cyber claims, including those under the London Market Bureau, ensuring efficient and strategic resolution.
- Deliver a high-quality claims service, handling day-to-day management, strategic guidance, and cross-product coordination.
-
Compliance & Policy Adherence
- Work within FCA guidelines, pre-action protocols, and internal procedures, particularly for claims under the Bureau environment.
- Maintain and review claims reserves in line with internal and client requirements.
-
Coverage Analysis & Strategic Advising
- Analyse policy wording for PI, D&O, Crime, and Cyber, establishing coverage positions and advising clients on strategy.
- Support clients in presenting claims to insurers and facilitate effective negotiations and settlements.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Client Relations & Stakeholder Coordination
- Serve as a key contact for allocated clients, building and maintaining strong relationships while managing expectations.
- Collaborate with clients, insurers, brokers, legal representatives, and internal teams to progress claims and resolve issues.
-
Documentation & Data Management
- Maintain accurate electronic claim files and process claims information, ensuring data quality and audit readiness.
- Organise internal activities related to claims management.
-
Complex Matters & Strategic Development
- Identify, escalate, and contribute to strategies for high-value or contentious claims.
- Support relationship development with key clients and markets, including attending meetings and presentations as required.
-
Risk Compliance & Continuous Development
- Operate in compliance with Aon UK Limited policies, including participation in risk management activities (such as training).
- Support the firm’s reputation and business interests through adherence to regulatory and quality standards.
Why This Role Stands Out
You will join a market-leading specialty claims team, influencing claim strategy, shaping outcomes, and building trust with major corporate clients. The role offers:
- Collaboration with specialist brokers, account managers, insurers, legal/forensic partners, and Aon’s global network.
- Career growth through professional qualifications such as ACII or CILA (study support available).
- An inclusive team culture, structured development opportunities, and a focus on driving commercial success for clients.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Required Skills & Experience
- Client Experience: Strong client-facing ability to build relationships, manage expectations, and retain long-term clients.
- Claims Background: 2–5 years’ experience in specialty lines claims (preferably with PI, D&O, Crime, or Cyber).
- London Market/Bureau Expertise: Familiarity with Bureau claims processes and systems alongside negotiation skills.
- Communication: Exceptional verbal and written skills to present complex claims clearly to clients and stakeholders.
- Adaptability: Thrives in a fast-paced, high-pressure environment while maintaining structure and organisation.
- Stakeholder Management: Experience managing internal/external stakeholders at multiple levels with tact and diplomacy.
- Analytical & Negotiation Skills: Strong problem-solving ability, with proven success in achieving results for clients.
- Technical Proficiency: Proficient in Microsoft Office (Word, Excel, PowerPoint) with attention to detail.
- Regulatory Awareness: Understanding of FCA compliance, business procedures, and safeguard adherence.
- Qualifications Edge: Eager to obtain or already working toward professional qualifications (ACII/CILA).
The role offers job security, professional growth and a culture of belonging. Join Aon, where better decisions shape businesses, communities and futures.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location