Allianz UK
Claims Data Quality Lead
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Claims Data Quality Lead
Role Description
As part of our UK strategy and purpose, we are recruiting a Claims Data Quality Lead to join the Claims Insight & Performance team. This opportunity presents the chance to lead the enhancement, ownership, and long-term sustainability of data quality across Claims—ensuring it supports performance, customer outcomes, and risk management.
This is a pivotal role within Allianz UK Claims, focused on driving improvements, governance, and embedding data quality at a strategic level.
You will be responsible for coordinating the entire data quality improvement initiative, ensuring that the data underlying our operations, reporting, and decision-making is trustworthy, well-controlled, and fit for purpose.
Based within Claims Insight & Performance and reporting to the Head of Data Improvement and Culture, you will partner across the Claims data ecosystem—closely working with Operational Data Improvement Managers (ODIMs), Data Stewards, and the Central Data Office—to transform data quality from a reactive to a sustained operational capability.
This is a high-impact opportunity to shape how data quality is managed at scale and to deliver measurable improvements in performance, customer outcomes, and risk management.
Location
- Base: One of our offices in Bournemouth, Birmingham, Guildford, or Milton Keynes
- Working Model: Hybrid role with a minimum expectation of 2 office days per week
Salary Information
- Circa £55,000 per year
- Salary depends on experience, skills, and location and is part of a competitive benefits package.
About the Role
Own Data Quality Improvement Across Claims
- Drive and coordinate the Claims data quality improvement agenda in alignment with business priorities
- Identify and prioritise data issues with the greatest impact on performance, customer outcomes, and risk management
- Translate data quality gaps into clear and actionable improvement plans
Embed a Sustainable Operating Model
- Increase clarity and support the embedding of data ownership, stewardship, and accountability across Claims
- Collaborate with Operational Data Improvement Managers to embed consistent data quality management within operational teams
- Assist Data Stewards in effectively owning and managing data within their domains
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Strengthen Governance and Control
- Apply Central Data Office frameworks to the Claims environment
- Ensure clear controls, transparency, and audit readiness for critical data domains
- Establish proportionate governance that facilitates delivery—not just compliance
Turn Data Quality into Business Value
- Link data quality improvements to operational outcomes
- Track, evidence, and communicate the impact of data quality on performance and decision-making
- Ensure data quality supports effective reporting, analytics, and AI
Build Capability and Culture
- Increase understanding and confidence in data quality across Claims
- Promote consistent, responsible data practices in daily operations
- Support the transition to proactive, owned, and sustainable data management
Requirements
Essential Skills
- Experience driving data quality or data governance improvements in a complex operational environment
- Strong grasp of data ownership, stewardship, and control frameworks
- Proven ability to operate through others (e.g., embedded roles, federated models) rather than remoteness
- Ability to prioritise competing data quality issues based on business impact
- Experience influencing and collaborating with senior stakeholders across business and central functions
- Confident ability to communicate complex data concepts in a clear and practical way
Desirable Skills
- In-depth knowledge of Claims and the broader UK insurance sector (preferred)
- Experience with responsible AI usage
What We Offer
Our total reward package is designed to recognise and reward achievement. We provide flexible benefits tailored to your needs, and our compensation scheme includes the following perks:
- Flexible buy/sell holiday options – Tailor your leave based on your requirements
- Hybrid working – Balance work and personal life with our flexible structure
- Annual performance-related bonus – Reward for exceptional contributions
- Contributory pension scheme – Secure your financial future
- Development days – Investment in your professional growth
- Insurance discounts – Up to 50% discount on a range of products, including car, home, and pet insurance
- Retail discounts – Exclusive deals across brands you trust
- Volunteering days – Paid time off to give back to the community
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Our Ways of Working
At Allianz, we believe in flexibility and work-life balance. This is reflected in our commitment to hybrid working, balancing customer needs, business operations, and your individual requirements.
We are signatories to the ABI Flexible Working Charter, championing flexibility that enables innovation, creativity, and personal fulfilment.
Our Values and Commitment
Integrity, Fairness, Inclusion & Trust
We strive to build an inclusive workplace and are proud to be an equal opportunity employer. We prioritise diversity and equality, as demonstrated by our accreditations:
- EDGE certified for gender inclusion
- Women in Finance Charter members
- Disability Confident employer
- Stonewall Diversity Champions
- Business in the Community’s Race at Work Charter signatories
- Armed Forces Covenant gold standard employer
Neurodiversity & Flexible Support
We embrace neurodiversity and actively seek applications from neurodivergent and disabled candidates, offering tailored workplace adjustments such as:
- Assistive technology
- Ergonomic equipment
- Mentorship and coaching
- Flexible work arrangements
Our employees are encouraged to communicate their needs to ensure a supportive career journey.
Accessible Application for All
As part of the Disability Confident Scheme, we offer:
- The Offer an Interview Scheme for candidates meeting essential criteria, with assistance through:
- Larger text applications
- Hard copy submissions
- Spoken applications
Contact: For further assistance, please email: hr-recruitment@allianz.co.uk
Application contact: Aoife Magee
Closing Date: 07/07/2026
We reserve the right to close this advert early if sufficient applications are received.
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