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Claims Executive
Company: Marsh
Role: Claims Executive
We are seeking a talented individual to join our Claims Team at Marsh.
This role can be based in our Belfast office. This is a hybrid role that has a requirement of working at least three days a week in the office.
About the Role
Claims Executives play a pivotal role in Marsh’s client-facing Service Team, acting as trusted claims advisors and relationship managers for our valued clients.
This dynamic position is ideal for professionals who excel at:
- Building strong partnerships
- Delivering innovative claims solutions
The Claims Executive position is perfect for someone with a background in Motor, EL, PL, or Commercial Property claims, including end-to-end process management and best practices, looking to join an established, market-leading insurance broker in a client-facing role.
Responsibilities
We will count on you to:
- Build and maintain strong relationships with clients and stakeholders, acting as a trusted claims advisor and advocate.
- Collaborate with clients to:
- Analyse claims trends
- Provide actionable insights
- Recommend strategies to reduce both frequency and severity of claims.
- Deliver expert claims management advice allowing clients to enhance their competencies in:
- Mitigating the cost, risk, and impact of claims.
- Ensure adherence to:
- Operational processes
- Regulatory requirements.
- Demonstrate a commitment to ongoing personal development.
- Manage and deliver projects that drive:
- Operational excellence
- Client satisfaction.
- Champion the Claims Solution proposition, promoting its value to:
- Internal teams
- External clients.
- Support Marsh in achieving targets by identifying opportunities for:
- Product adoption
- Client engagement.
Requirements
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What you need to have:
- Established knowledge of Motor, EL, PL, and Commercial Property claims, including end-to-end process management and best practices.
- Strong communicator with the ability to deliver outstanding service to clients at all levels, ensuring:
- Their needs are met with professionalism
- Empathy shown.
- Excellent organisational skills with the ability to:
- Manage multiple priorities
- Meet deadlines
- Maintain attention to detail.
- Previous experience working within a claims environment (either with a broker or insurer) is essential.
- Strong understanding of the UK Insurance market:
- Regulatory requirements
- Industry trends.
- Competent in using:
- Excel
- Word
- PowerPoint (as essential business tools).
What Makes You Stand Out?
A positive attitude and a commitment to finding effective solutions for:
- Clients
- The business.
Proven ability to:
-
Develop and maintain strong internal and external relationships
-
Act as a trusted advisor to clients and stakeholders.
-
Present to diverse audiences with exceptional written communication skills.
-
Assist clients or policyholders with:
- Claims cost reduction
- Process improvements
- Analysis of claims trends.
-
Holds or is working towards CII certification, demonstrating commitment to:
- Professional development
- Industry standards.
Why Join Our Team?
- Professional development opportunities.
- Interesting, meaningful work.
- Supportive leadership.
- A vibrant and inclusive culture where:
- You can work with talented colleagues
- Collaborate on new solutions
- Create impact for colleagues, clients, and communities.
- Access to a range of career opportunities and benefits that enhance well-being.
Company Details
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Marsh Risk is part of Marsh (NYSE: MRSH), a global leader in:
- Risk, reinsurance, and capital
- People and investments
- Management consulting
Since advises clients in 130 countries, including:
- Over $27 billion in annual revenue
- Stations with 95,000+ colleagues.
Marsh helps build the confidence to thrive through the power of perspective.
More info at:
Commitments & Inclusion
We embrace a diverse, inclusive, and flexible work environment, attracting and retaining top talent through:
- Age
- Background
- Civil partnership status
- Disability
- Ethnic origin
- Family duties
- Gender orientation or expression
- Gender reassignment
- Marital status
- Nationality
- Parental status
- Personal/social status
- Political affiliation
- Race
- Religion and beliefs
- Sex/gender
- Sexual orientation/expression
- Skin color
- Any other protected characteristic under applicable law.
Marsh is an equal opportunities employer.
Reasonable Accommodations
We are committed to providing reasonable adjustments to any candidate with a disability, allowing full participation in the recruitment process. For accommodations, contact: reasonableaccommodations@marsh.com
Flexible Work Model
Marsh is committed to hybrid work, offering:
- Remote flexibility
- Collaboration benefits
- Office-based professional development
Expectations: All Marsh colleagues must be:
- In their local office
- Onsite with clients
- At least three days per week
Anchor Day: Office-based teams identify at least one weekly team day to work together in person.
Note: Repetitive duplicate corporate info after.*
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