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Howden

Claims Handler

London
Posted about 16 hours ago
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Who are we?

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

Are you ready to explore a career in insurance and work with some of the best minds in the industry? At Howden, we’re on a mission to do things differently. Our no-silo approach, credible team, and focus on innovation and execution mean our clients are at the heart of everything we do.

When you join Howden, you become part of a multifaceted and ambitious workplace culture that values teamwork, ownership, and shared success. Your contributions will directly impact our mission to be the global partner of choice in insurance and strategic advisory.

This role offers structured training and daily support to develop your legal and insurance skill set, enhance your understanding of the insurance market, and provide tailored training to improve your client skills and commercial awareness.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Only hits

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What you’ll do

  • The Legal, Technical & Claims role supports various business divisions within the Financial Lines Group and beyond.
  • You will be involved in high-profile claims and client tenders, gaining an understanding of the insurance broking business across the Financial Lines division.
  • Key areas of focus include:
    • Work closely with colleagues to handle sophisticated, high-value claims for large financial institutions (including cyber, professional indemnity, and directors’ & officers’ coverage).
    • Handle your own claims and assist others on more sophisticated matters for nominated clients.
    • Prepare substantive notifications, own the flow of information, and take a strategic approach to claims resolution.
    • Act as a legal and technical authority for the broader placing team.
    • Assist in developing base form policy wordings, drafting, and negotiating tailored solutions to clients’ or brokers’ issues.
    • Collaborate with the team on new business pitches, including reviewing policy wordings and providing technical analysis.
    • Contribute to thought-leadership articles, seminars, internal training sessions, and claims data offerings.
    • Opportunity to become an authority in specific coverage areas (e.g., cyber insurance) and/or technical issues.

Who we're looking for

  • No experience required; full training will be delivered.
  • Commitment to learning the insurance and claims industry.
  • A degree in any legal subject.
  • Strong communication skills, confident in explaining sophisticated matters clearly and simply.
  • Confident in collaborating closely with clients, other third parties, and internally on a regular basis.
  • Ability to develop balanced long-term relationships both internally and externally.
  • A strong drive with a commercial mindset.
  • Adaptability for working independently and as part of the team.

What do we offer in return?

  • A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

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And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new.
  • We support each other, in the small everyday moments and the bigger challenges.
  • We are determined to make a positive difference, at work and beyond.

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

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Skills

Claims Handling
Legal Knowledge
Communication Skills
Client Collaboration
Strategic Thinking
Policy Drafting
Negotiation
Technical Analysis
Teamwork
Commercial Awareness
Adaptability
Problem Solving
Relationship Building
Attention to Detail
Insurance Knowledge
Training

Location

London, England, United Kingdom

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