Sedgwick
Claims Investigator (Motor / Liability)
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Claims Investigator (Motor / Liability) – Flexible (Self-Employed, PAYE or PSC)
Sedgwick
By joining Sedgwick, you’ll be part of something truly meaningful. Every day, our 33,000+ colleagues support people globally facing the unexpected. Here, growth, a caring culture, and a balanced work-life approach empower us all—there’s no limit to what you can achieve.
Affiliated with:
- Newsweek America’s Greatest Workplaces – National Top Companies
- Certified Great Place to Work®
- Fortune Best Workplaces in Financial Services & Insurance
About the Role
Sedgwick is seeking experienced Claims Investigators specialising in Motor, Employers’ Liability, and Public Liability claims to operate across the United Kingdom. This rewarding role combines varied casework with investigative rigor, supporting precise claims decisions across a broad spectrum.
Key focus areas:
- Deliver high-quality investigations for motor and liability cases
- Collaborate across the UK on a flexible, case-by-case basis
- Work independently with structured guidance, driven by exceptional judgement and professionalism
You will direct investigations from inception to conclusion, managing both straightforward and complex claims. This is a pivotal role—your expertise shapes industry standards and client outcomes.
Key Responsibilities
- Conduct thorough investigations into motor, employers’ liability, and public liability claims
- Gather and assess evidence, including witness statements and documentation
- Identify inconsistencies or potential fraud indicators, applying procedural safeguards
- Interview stakeholders (policyholders, witnesses, third parties) in person or remotely
- Prepare compliant witness statements in adherence to the Civil Procedure Rules (CPR)
- Draft detailed reports to support claims decisions within agreed deadlines
- Apply legal indemnity principles and ensure procedural compliance with case law
- Collaborate cross-team to streamline investigative processes
- Maintain confidentiality throughout all phases of investigation
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Essential Qualifications & Experience
- Proven experience in motor claims investigation (essential)
- Knowledge of UK legislation, including road traffic act, civil procedure, and liability standards
- Principles of indemnity application in claims decision-making
- Adept at evidence evaluation, effectively writing reports, and using Third Party Reports (TPRs)
- Strong CPR knowledge for correct statement preparation
- Full UK driver’s licence and access to a work vehicle
Advantageous:
- Experience in employers’/public liability investigations
- Understanding of fraud detection and prevention
- Expertise in financial analysis for claims verification
Skills & Competencies
| ✔ Investigative Mastery | • Preparation of CPR-compliant documents |
|---|---|
| ✔ Evidentiary handling | • Detection & protocol for suspicious activity |
| ✔ Regulatory awareness | • Proven ability to manage reports SLA’s |
| ✔ Time management | • Independent decision-making |
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- IT competencies: Microsoft Word; Litigation Support software experience advantageous
- Enforced bending of rules isn’t accepted—this role rewards high integrity, accuracy, and compliance
Working Arrangements
- Modalities: PAYE or Permanent Status Contractor (PSC) arrangements; Full Self-Employed positions available
- Flexible approach: Case-load tailored to your skills; UK-wide caseload support
- Focus and autonomy: Self-directed to allow work-life balance whilst meeting DPA/GDPR standards
What Sedgwick Offers
- Professional growth in a motivating, resilient team
- Access to thought leadership shaping industry practice
- Meaningful outcomes: Your work protect lives and safeguard futures, with every decision that balances fairness with financial prudence
Apply Now
Change is driven by people of integrity and empathy. Is this season right for you? Apply today and join our community of professionals redefining claims management in the UK.
Equality, Diversity & Inclusion Policy
Sedgwick is committed to equality of opportunity. We recognise our duty to safeguard against discrimination and will treat all applicants fairly as required by law (protected characteristics: age, disability, gender identity, marital/family status, race, religion, sex and sexual orientation).
Closing Date: Applications reviewed after this point. Some applicants will be invited to advance for further assessment (virtual or in-person interviews).
Sedgwick is an equal opportunity employer.
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