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Customer Service Driver – Local Delivery (Part-Time/Full-Time) | Job Ref: D61
About the Role
- Overtime opportunities also available
- Fully funded CPC training hours provided
- Do you want more local driving and be a valued member of a delivery team? This may be the role for you.
- Working 45 hours per week across a "Any 5 from 7" contract (including weekend shifts due to shift patterns).
- Our drivers are the heart of our business, responsible for delivering exceptional service and ensuring customers receive orders on time.
Responsibilities
You will be responsible for:
- Maintaining a smart and professional personal appearance, embodying ‘The Face of Booker’ at all times.
- Safely and professionally driving a clean, presentable vehicle (inside and out).
- The proper use of delivery equipment (cages, bars, straps, tail lift, etc.).
- Knowledge of vehicle defects and understanding vehicle defect policy.
- Continuous H&S risk assessment during deliveries to ensure safe, accurate, and timely delivery.
- Safe loading and unloading of the vehicle at all customer premises.
- Adhering to company policies, processes, and GDPR guidelines at all times.
- Upholding the Booker Code of Business Conduct and exhibiting *Win Together behaviours.
- Supporting branch operations while off-road, including cleaning the vehicle and handling pick/wrap/load tasks.
Requirements
You will need:
- Class 2 driving licence with previous knowledge.
- Understanding of safe delivery equipment use.
- Knowledge of vehicle defect policy and experience with this.
- (Preferred) Previous use of a PDA for deliveries.
- Resilience, a positive mindset, and *excellent customer service skills.
- Ability to work under pressure.
- Multi-drop delivery experience preferred, though prior class 2 experience is essential.
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Benefits
At Booker, we offer a fantastic benefits package in addition to career growth opportunities:
-
Booker Colleague Card:
- 10% off all purchases at Booker cash & carry branches.
- Double discount events (three times a year).
-
Tesco Colleague Discounts (after 3 months’ service):
- 10% → 15% off most Tesco purchases (every 4 weeks).
- 10% off Tesco Café and 20% off F&F products.
- £10“那些算什么第一wards?” strcpy尝试题 off Tesco Mobile when you pay monthly or via SIM FORM-1E 沟渠题.
-
Insurance:
- Up to 30% off car, pet, or home insurance at Tesco Bank (terms apply).
- Free eye test when you spend £50+.
- 30% discount on glasses, prescription sunglasses, and contact lenses (when spending £50+).
-
Health & Wellbeing:
- 50% off Tesco Pharmacy health checks.
- RAC breakdown cover at discounted rates (exclusive).
- 24/7 Employee Assistance Programme (EAP) and Virtual GP support for employees and families.
-
Retirement savings plan (pension): Save up to 5%; Booker matches contributions.
-
Life Assurance: Death in service coverage up to three times your annual pay.
-
Discounted EX PLOSURE rises or best deal schemes (product or brother scheme).
-
Exclusive family leave financial benefits (stated format or NOTE unlimited):
- Flexifiable holidays** + Career development opportunities
- Access to a deal and discount website with savings on:
- Cycle-to-work scheme.
- Everyday purchases.
- Discounts from participating brands.
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About Us
Who is Booker?
The UK’s leading food & drink wholesaler, serving:
- Independent retailers every week.
- Caterers and small enterprises.
- Delivering across 190+ cash & carry branches nationwide.
Stronger Values
Diversity, Equity, and Inclusion (DE&I) is at Booker’s DNA. Here, Everyone’s Welcome—* whoever you are and regardless of background. Flexibility and fairness are how we operate:
- We thrive on open, flexible working conversations
- Back-up carers (caregivers),
- Time transitions (tending to safety nudge-leap-and-retrogradement),
- Or vision of future life stages like parents, retirees, or trainee school riders—speaking up about support.
Further discussion about structural or Accessibility support matters.
We are a Disability Confident employer and will provide:
Adjusted fully inclusive recruitment process support
Tip: If relevant to working duties before 6:15 am or after 9:30 pm (warehouse picks), trigger or gender classification—minimum age Bar 18. Defects shall verify by agency summary.
Please Note
- Age restriction: Age 18+ required for shifts before 6:15 am or after 9:45 pm, or roles involving warehouse picking wines, beer, drinking, or driving.
- Over application management: Due to high volumes, products may close early to manage applicants.
- Interview feedback: We will only offer feedback after an interview has been attended.
**Booker Group is under Tesco plc umbrella, but operated separately**; benefits differ from Tesco core.
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For full company **details**, see **[BookerGroupJobs](www.bookergroupjobs.co.uk)**.
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