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Clay Studio Host
Creative Studio Host – Clay Studio (Fixed-Term Contract)
Location: World of Wedgwood, Barlaston (Near Trentham, Stoke-on-Trent)
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About the Role
Unified by purpose: At Fiskars Group, we believe in pioneering design to make the everyday extraordinary. We’re seeking a dynamic, creative, and customer-focused individual to join our Creative Studio team at World of Wedgwood, during this fixed-term contract covering staff absence during peak season.
This paid role (21 hours/week, 3 days) combines artistic passion with exceptional customer interaction at Stoke-on-Trent’s most prestigious ceramics destination. You’ll play a vital role in delivering unforgettable ceramic experiences, blending engagement, technical support, and studio operations.
The Opportunity
You’ll be the heart of our Clay Studio, based at World of Wedgwood. Your tasks span both creative hospitality and back-of-house coordination:
- Host engaging clay workshops, including wheel-throwing sessions, for diverse guests
- Support studio workflows (tracking work-in-progress, preparation, and artist collections)
- Uphold high standards of safety, hygiene, and organisation
- Contribute to events, workshops, and special projects
Key Responsibilities
🎨 Customer Experience
- Deliver interactive, high-quality creative experiences for guests of all ages
- Provide clear demonstrations and confident technical guidance for clay techniques
- Offer friendly, professional, and accurate information on services, pricing, and policies
- Cultivate an inspiring, welcoming, and supportive atmosphere
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🏮 Studio Operations
- Host studio sessions, ensuring enhanced safety, inclusions, and enjoyment
- Maintain a spotless, organised studio environment (daily setup, tidying, closing)
- Process customer transactions and manage the booking system
- Assist with ceramic workflows: tracking, recording, kiln preparation, and collection
- Handle stock management, materials, and general operational tasks
- Support the Creative Studio team with administrative and back-of-house duties
- Contribute to special events, workshops, and seasonal promotions
About You
We’re looking for a passionate, versatile, and service-oriented personality. While previous clay or ceramics experience is valuable, enthusiasm and enthusiasm for the craft is highly valued over a formal qualification. ✅ Essential:
- Creative appreciation of ceramics and ideally experience with wheel-throwing
- Enthusiasm for guests of all ages/abilities and cultural roles
- Friendly, approachable, cheerful, and proactive demeanour
- Strong attention to detail and inspiration
- Skills with booking systems, transactions, and administrative tasks
✅ Desirable:
- Workplace experience as a customer-facing role/craft studio assistant
- Event coordination or guest engagement skills
Hours & Working Conditions
- 21 hours/week over 3 days (core 9:30am–5:00pm), with flexibility as necessary
- Roll-on weekend working needed during peak season
- Child and vulnerable adult interaction required → DBS (Disclosure & Barring Service) Check mandatory
What We Offer
Beyond a mission-driven team culture, we provide: 🏆 Competitive benefits package (details below) 💸 Staff & product discounts reduced within Wedgwood/Luxury brands 🚗 Free onsite parking 💪 On-site gym (24h/7d access) 🌐 Flexible days 💼 Excellent career development opportunities 🏠 Pension scheme 🤝 Company support (mentoring, EAP, counselling services)
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Why Join Fiskars Group?
Smart entrepreneurs since 1649, Fiskars Group sits at the nexus of luxury and innovation—we’re part of a global force shaping everyday life with timeless design. As a Denmark/Nasdaq Helsinki-listed company, we’re proud to design brands like Wedgwood, Wedgwood, Iittala and Georg Jensen.
Our strength lies in two growth-driven Business Areas (Vita and Fiskars), deep local roots across markets worldwide, and direct-to-consumer sales (including 500+ stores and 60+ e-commerce sites).
Values: Pioneer, Design Thinker, Purpose-Driven
Key Figures (Full Report on Fiskars Group)
- 2024 Global Sales: €1.2bn
- Employees: ~7,000 worldwide
- Business Area Vita: €605m net sales
- Business Area Fiskars (scissors/gardening): €547m net sales
Application Deadline
Extend background check due to DBS requirement: ⏱ Extended Application Deadline: 13th July 2024
We’re thrilled to welcome more passionate people to champion our enduring mission: Working together to make everyday life extraordinary.
Contact talent@fiskars.com or proceed with your application via the Worldwide Weekly application link neglignes purple.
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