West Midlands Police
Cleaner/Porter

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Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Facilities Management currently have a number of Cleaner/Porter vacancies within our Corporate Asset Management Department.
The department consists of 3 key business areas:
- Fleet Services
- Estates and Facilities Management
that provide a wide range of enabling support services including acquisitions and disposals, maintenance and servicing of police buildings and vehicles.
The successful applicant will be responsible for carrying out general cleaning and some porter duties within areas of an operational police station or partner building, that consist of offices, washrooms and welfare areas, custody suites and forensic areas.
Full training will be given commensurate with the British Institute of Cleaning Science (BICSc) standards.
There may be a requirement to commute to other sites from time to time within reasonable travelling distance, to cover abstractions of colleagues.
Cleaner/porter operatives are required to work across the police estate of West Midlands, covering areas of Birmingham. We currently have the following part-time vacancy:
- 1 x Park Lane C3 - 20 hours per week - Mon to Fri 11:00 - 15:00
Duties include:
- Damp dusting furniture, fixtures and furnishings, suction cleaning and wet mopping floors and stairwells, washing walls and other vertical surfaces and tiled areas up to a height of 3.53m (11ft) using high-level cleaning equipment.
- Cleaning kitchens and welfare areas including cleaning and defrosting refrigerators, cleaning inside units and cupboards.
- Maintaining cleaning equipment and to report any faulty equipment or materials.
- Report any maintenance defects that are noted in the building.
- There may be a requirement to carry out porter duties that involves manual handling of furniture and goods, and clearing/cleaning external areas as instructed.
- You will be expected to undertake learning that equips you with the skills to safely carry out any other duties commensurate with the purpose and grading of the post.
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Person Specification
You will have:
- Experience of working within a similar role, and ideally across multiple sites.
- Excellent communication skills and be able to understand both written and verbal instruction.
- Basic IT skills to use apps such as email and e-learning packages.
- Ability to undertake work that involves manual handling.
- Desire to undertake learning and development in order to demonstrate competency in performing all duties within role, such as safe use of cleaning equipment and machinery, manual handling and lifting equipment.
- Agility to commute to alternative areas of work within the police estate as required.
- Ability to work on your own initiative and possess good interpersonal skills
- Some weekend working or bank holiday working will be required as per your job description.
Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical: Appointment to this role may be dependent upon successfully completing medical checks, which may include a drugs test.
Interviews: Subject to shortlisting, applicants will be invited for an interview that will be held local to the area of the job vacancy applied for.
Contact: For further information on these roles, please contact Bernadette Edwards - bernadette.edwards@westmidlands.police.uk
By choosing to join West Midlands Police you will receive an enhanced benefits package including:
- Fair remuneration with progression opportunities and access to a very competitive pension scheme.
- Enhanced annual leave in addition to public holiday entitlements.
- Discounts across travel, parking, daily costs of living and leisure activities.
- A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs.


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West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
“Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”
West Midlands Police is the second-largest police force in the country, serving the three major cities of Birmingham, Coventry, and Wolverhampton, alongside the districts of Sandwell, Walsall, Solihull, and Dudley.
Against this backdrop, the force handles more than 2,000 emergency calls every day, while patrolling the streets and responding to incidents 24 hours a day, seven days a week. We have made significant improvements in reducing overall crime, improving call response times, and increasing arrest rates. This work can only continue with the right people, therefore as an employer of choice, we are looking for the right people who can serve and protect our communities.
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