TCMS (Midlands) Ltd
Cleaning Supervisor
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Company Description
TCMS (Midlands) Ltd has been delivering professional cleaning and maintenance services to the commercial sector for over 35 years. The company has grown from kitchen and window cleaning into a full range of services, including industrial and daily cleaning, floor maintenance, painting and decorating, and sewerage and drainage work. Based in Birmingham, TCMS supports clients nationwide with reliable, tailored services built on long-term relationships and detailed site surveys.
The company holds multiple quality accreditations, including ISO 9001:2015, ISO 14001:2015, ISO 45001, Safe Contractor, and CHAS, reflecting its commitment to high industry standards. TCMS focuses on understanding each client’s needs and delivering precise, first-class cleaning solutions.
Role Description
The Cleaning Supervisor role is a full-time, remote position responsible for overseeing commercial cleaning operations and ensuring agreed standards are consistently met.
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Key Responsibilities:
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- Planning and coordinating daily cleaning schedules
- Supervising and supporting cleaning teams
- Monitoring the quality of work through regular inspections and feedback
- Communicating with clients to understand requirements, adjust work plans, and respond to queries or issues promptly
- Maintaining health and safety compliance, reporting incidents, and managing cleaning materials and equipment
- Keeping accurate records of work completed
The role requires proactive problem-solving, clear communication, and the ability to work independently while coordinating with on-site staff and management.
Qualifications
- Supervisory Skills: Team leadership, task allocation, and performance monitoring.
- Commercial Cleaning Experience: Knowledge of industrial and daily cleaning practices, materials, and equipment.
- Communication and Interpersonal Skills: Ability to work with clients, colleagues, and stakeholders in a professional manner.
- Health & Safety Awareness: Safe working practices, incident reporting, and regulatory compliance.
- Experience: Commercial or facilities management, basic IT skills for remote coordination and reporting, and a valid driver’s license if occasional site visits are required.
- Organizational Skills: Strong attention to detail, reliability, and the ability to manage multiple sites or teams remotely.
- Background: Beneficial to have a background in cleaning supervision or a similar role, and relevant vocational qualifications or certifications in cleaning or health and safety.
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