Mitie Cleaning & Hygiene Services
Cleaning Supervisor
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University College London Hospital (UCLH)
37.5 Hours Per Week | 7:30am to 4:00pm Wednesday to Sunday OR 5 Days Out of 7 Shift Pattern (Wednesday & Thursday mandatory): 7:30am – 3:30pm or 2:00pm – 10:00pm (rota basis, including weekends and public holidays)
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Cleaning Supervisor to lead our cleaning team at University College London Hospital, ensuring the highest standards of cleanliness, safety and infection prevention across a busy healthcare environment. As part of our essential healthcare services team, you will play a key role in supporting patient wellbeing, staff safety and the delivery of outstanding cleaning standards.
Role Responsibilities
- Lead, motivate and support a team of cleaners to deliver exceptional cleaning standards across designated hospital areas.
- Carry out regular audits, quality inspections and performance monitoring to ensure compliance with Trust and Mitie standards.
- Manage workforce planning, including attendance management, sickness absence processes, holiday allocation and resource deployment.
- Ensure all cleaning schedules, infection control procedures and healthcare waste regulations are followed at all times.
- Build effective working relationships with Ward Managers, Heads of Department and other key hospital stakeholders to support service excellence.
Required Qualifications
Applicants must meet the below defined requirements for the role:
- Previous supervisory experience within a hospital, healthcare or similar regulated environment.
- Good understanding of Cleaning and Cleaning Standards, infection prevention requirements and the national colour-coding system.
- Excellent communication skills both verbally and written - with teams, management and stakeholders.
- Strong IT skills, including the use of Microsoft Word, Excel and Outlook for audits, reporting and operational administration.
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What We're Looking For
- Proven leadership skills with the ability to motivate, develop and support teams to achieve excellent results.
- Strong organisational skills with the ability to prioritise workloads and manage multiple tasks effectively.
- Experience of attendance management, performance conversations and supporting colleague development.
- Excellent communication skills with the ability to engage confidently with colleagues, management teams and clinical staff.
- Knowledge of Health & Safety, COSHH, waste management and safe systems of work within a cleaning environment.
What's In It For You?
- Opportunity to work within one of the UK's leading healthcare environments.
- Ongoing training, development and career progression opportunities with Mitie.
- The chance to make a meaningful contribution to patient care by helping maintain a safe, clean and welcoming hospital environment.
There's a place for you at Mitie, join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
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- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
- And we have a cycle-to-work scheme.
- Life cover of up to four times your salary is available.
- We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Harnaik Sahdra at Harnaik.sahdra@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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