Anchor Group Services
Cleaning Supervisor
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About Anchor
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, offering perks like:
- Our own Employee Assistance Programme
- Wage advances with Wagestream
- A dedicated manager-led support structure
With hundreds of accredited online training options through Anchor Academy, you’ll have opportunities to progress your career on your own terms.
Join Team Anchor today—we’re excited to be part of your professional journey.
Job Role: Cleaning Supervisor
Location & Details
- Base: St Johns Shopping Centre, St George’s Place, Liverpool (L1 1LY)
- Hours: 38.5 per week, flexible shifts (including weekends) (Reliable transport for early starts, e.g., shifts beginning at 6am, required.)
- Pay: £15.25 per hour
- Reports to: Soft Services Manager & Associate Key Accounts Director
About the Role
An exciting opportunity has arisen with Anchor Group Services for a Cleaning Supervisor at St Johns Shopping Centre, Liverpool. This hands-on, customer-facing role demands strong leadership and operational excellence.
You’ll lead by example, working shoulder-to-shoulder with the team to uphold exceptional cleaning, safety, and hospitality standards. While supervision is a core part of the role, expect physical engagement—your presence will set the tone.
The centre relies on this team to curate a positive and welcoming experience for shoppers, retailers, and visitors. We seek someone who thrives in a dynamic, detail-oriented environment—someone who takes pride in the details, notices what others miss, and motivates their team to deliver.
This is a fully flexible role, requiring availability across varied shifts (including weekends). Prospective candidates must demonstrate the ability to confidently lead amid changing demands, while maintaining a proactive, adaptable approach.
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Key Responsibilities
-Lead from the front, ensuring every cleaning team member exemplifies exceptional standards daily. -Maintain immaculate standards throughout the shopping centre, encompassing every nook and corner. -Act as a welcoming ambassador—providing a professional, helpful presence for customers and retailers. -Conduct daily walk-throughs, promptly identifying and resolving maintenance or presentation issues. -Demonstrate visible leadership by mentoring team members to uphold rigorous performance. -Build strong rapport with colleagues, retailers, and the wider public. -Ensure compliance with Health & Safety policies and COSHH regulations. -Respond flexibly to operational challenges and evolving priorities.
What We Value in Candidates
- A passion for detail and a proud ownership of cleanliness and customer service.
- Ability to identify small but critical touches that enhance visitors’ experience.
- Natural leadership skills—capable of coaching, inspiring, and staying positive under pressure.
- Approachable confidence to engage with stakeholders at all levels (public, colleagues, management).
Requirements
Experience
Proven track record in:
- Cleaning or facilities management
- Previous supervisory or team leader experience with lead-from-the-front mentality
- Retail or commercial cleaning environments preferred.
Technical Ability
- Deep understanding of industry cleaning standards and best practices.
- Solid knowledge of Health & Safety, Hazardous Waste, and COSHH compliance.
Personal Attributes
- Strong communication & visibility—able to represent the brand effectively.
- Conflict resolution & solution-focused mindset—calm, diplomatic, and Cornell deputed under stress.
- Highly organised and reliable; initiates effort to sustain excellence.
- High-tempo agility—resilient to shifting priorities and fast-paced environments.
- Availability for early shifts, weekends, and variable staffing needs.
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Why Anchor?
[Benefits Package]
- Anchor Academy: Access hundreds of free accredited online courses to grow your skills.
- Auto Enrolment Pension (eligibility criteria apply).
- Stream (Wagestream): Pay as you earn with ad hoc salary advances.
- Cycle to Work Scheme: Enables flexible commuting choices while saving.
- Full uniform provided—no cost to the employee.
- 24/7 Employee Assistance Programme: Counselling and financial/wellbeing advice at no charge.
- Hospital Saturday Fund contributing console support for team members.
- Reward & Recognition: Scheme for outstanding performance and milestone celebrations.
- Free on-site parking for Liverpool-based staff.
Call to Action
Every shift at St Johns Shopping Centre is unique. If you’d love a role where initiatives have a direct, visible impact, and thrive in teams that lead by example whilst crafting the best environment for visitors, we’d love to hear from you.
Apply now and take the next leap in your career with Anchor Group Services.
[Relatable Job Titles]
(Your experience and ambition will fit roles such as):
- Cleaning Manager
- Soft Services Supervisor
- Waste Management Supervisor
- Supervising Cleaner
- Facilities Cleaning Supervisor
- Shop/Mall Cleaning Supervisor among others
[Proximity] (Preferred locations within commuting distance of Liverpool centre)
Liverpool, Wavertree, Bootle, Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, St Helens, Wigan, Newton-le-Willows, Runcorn, Widnes Wirral, Warrington.
Anchor Group Services Commitment
Anchor is an Equal Opportunity Employer. We foster a culture where every employee is valued, regardless of:
- Race or ethnicity
- Religion or belief
- Gender or sexual orientation
- Age or disability status
- Veteran status
We understand your contribution matters. Start your journey with us today.
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