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Company Description
NIC Local is part of the UK’s leading commercial cleaning and facilities management franchise network, offering opportunities in a growing and stable sector. The organization empowers local business owners to build management-focused cleaning operations with strong support from an established brand. Franchise partners benefit from proven systems, training, and ongoing guidance to help them grow sustainable, high-quality services. Working with NIC Local means joining a professional, customer-focused organization with a strong reputation in commercial cleaning and facilities management.
Role Description
The Cleaning Supervisor role at NIC Local is a part-time, on-site position based in Durham. The Cleaning Supervisor oversees daily commercial cleaning operations, ensuring all assigned areas meet company standards and client requirements.
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Responsibilities
- Assigning tasks to cleaning staff
- Monitoring work quality
- Providing guidance and support to the team
- Checking supplies and equipment
- Reporting maintenance needs
- Ensuring adherence to health and safety procedures
- Communicating regularly with clients and management
- Addressing service issues
- Helping improve processes to maintain consistent, high-quality cleaning results
Qualifications
- Strong Supervisory Skills, including team coordination, task delegation, and performance monitoring
- Practical experience in Commercial Cleaning, with knowledge of professional cleaning methods, products, and equipment
- Effective Communication abilities, including clear verbal and written communication with staff and clients
- Solid Interpersonal Skills to build positive working relationships and handle issues respectfully and constructively
- Sound Health & Safety awareness, including compliance with regulations, safe use of equipment, and risk identification
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Additional Beneficial Qualifications
- Prior experience in facilities management or contract cleaning
- Basic IT skills for scheduling and reporting
- A valid driver’s license where required
Requirements
- Ability to work flexible part-time hours
- Stand and move for extended periods
- Perform light physical tasks as needed
- Reliable, detail-oriented, and committed to delivering consistent, high-quality service to commercial clients
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