NHS Scotland
Clerical Officer - Pharmacy Services
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Clerical Officer - Pharmacy Services
Clerical Officer Vacancy – Pharmacy Services at Beatson West of Scotland Cancer Centre, NHSGGC
About NHS Greater Glasgow and Clyde
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the UK, employing approximately 40,000 staff across a diverse range of roles. We deliver critical health services—including acute hospital, primary, community, and mental health care—to over 1.15 million people within our region, with an extended reach of 2.2 million when supplemental services are accounted for.
The Role
We are seeking a motivated and proactive Clerical Officer to join our Pharmacy Services team at the Beatson West of Scotland Cancer Centre. This is a meaningful opportunity within a patient-focused, high-pressure environment. You will help ensure a seamless, safe, and efficient pharmacy service across the region, assisting both patients and clinical teams. As part of NHSGGC, you’ll contribute directly to precision healthcare, playing a key role in cancer treatment support.
Why this role is special:
- Full training and opportunities for professional development in a specialised healthcare setting
- A supportive and compassionate work environment at the forefront of cancer care
- A permanent full-time position in Glasgow
⚠ Visa Note: Band 2 roles are not eligible for Skilled Worker or Health and Care Worker visa sponsorship. All other roles will be assessed based on Home Office requirements.
Key Responsibilities
- Provide a professional and welcoming reception service, managing prescriptions, including:
- Identification, prioritisation, and handling patient queries
- Verifying and processing handwritten, electronic, and clinical trial prescriptions with proper authorisation
- Support the community supply service by:
- Checking prescriptions on Chemocare for accuracy
- Ensuring accurate transcription before distribution
- Coordinate hospital transport delivery services, including:
- Scheduling delivery times
- Liaising with transport teams to meet patient needs
- Maintain and update patient information via systems such as:
- Trackcare and Excel spreadsheets
- Respond to patient enquiries regarding prescriptions and medication collection, demonstrating professionalism and compassion
- Adhere to Standard Operating Procedures (SOPs), local policies, and executive protocols while working efficiently in a high-pressure environment
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Requirements
Essential:
- Strong numeracy and literacy skills, including:
- English and Maths qualifications
- Excellent written and verbal communication skills with the ability to engage empathetically with patients, healthcare staff, and colleagues
- Ability to organise, prioritise workloads, and work under pressure using strong initiative and time-management
- Competence in Microsoft Office tools, including Word and Excel, plus general IT skills
- Capacity to work both independently and as part of a collaborative team
- Ability to follow SOPs precisely and demonstrated commitment to continuous learning and development
Desirable (but not essential):
- Previous experience within a healthcare, pharmacy, or administrative environment
- Familiarity with healthcare software or specialist documentation
All Roles Require:
- Commitment to ongoing professional development and compliance with NHS policies
What We Offer
As an NHS Scotland employee, you’ll benefit from an extensive support package, including:
- A minimum of 27 days’ annual leave (increasing with tenure) plus public holidays
- Membership of the NHS Pension Scheme, plus life insurance benefits
- Salary sacrifice schemes (e.g., car benefits)
- Development opportunities, including:
- Study bursaries
- E-learning and classroom courses
- Enhanced pay for working public holidays
- Access to NHS-wide discounts on goods and services
- Confidential employee support services, including:
- Counselling
- Psychological therapy programmes
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Additional Benefits
- A Cycle to Work Scheme and Employee Assistance Programme (EAP)
- A comprehensive learning and development programme with flexible training options
Location & Working Pattern
- Full-time permanent role
- Base Location: Beatson West of Scotland Cancer Centre (Glasgow)
- Working Hours: Monday to Friday (specific shift patterns detailed in contract)
Next Steps
Application closing may occur early due to high interest, so submit your application ASAP. Your answers must be authentic—AI tools can only assist in proofreading or ideas-gathering, not submissions.
Commitment to Equality, Diversity, & Inclusion
NHSGGC is committed to equity and diversity, celebrating a workforce reflective of its diverse communities. This includes special recognition for Armed Forces personnel, with candidates from military backgrounds given full consideration for transferable experience.
Flexible Working Note
NHSGGC supports flexible working arrangements where possible. This will be a focus during recruitment discussions for various-hour roles.
Contact for Application Issues
For portal issues or access problems, contact the recruitment team directly. Ensure you submit a true reflection of yourself—applications cannot be accepted if written solely by AI.
Want to work at the Beatson Cancer Centre? Apply today—let’s make a difference together!
For further informal discussion, contact: Hugh Paton, Pharmacy Team Lead Email Phone
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