Impression Recruitment
Client Account Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Client Account Manager
Location: Skipton
Hours: Full-time, Monday – Friday
Salary: £26,500 – £37,000 – including company bonus structure
Hybrid: 3 days office, 2 days from home
We’re excited to offer an excellent opportunity for a service driven Client Account Manager to join one of our fantastic clients based in Skipton.
Are you eager to learn, passionate about delivering outstanding client service and ready to make a real impact within a supportive, high energy team? If so, this could be the perfect next step in your career.
Why This Role?
This isn’t just another account management position. It’s an opportunity to become a valued member of a growing, collaborative business that truly invests in its people. You’ll play a key role in supporting clients, maintaining high service standards and contributing to a team that thrives on shared success and continuous improvement.
With full training provided, this role offers genuine scope to develop specialist knowledge, take on new challenges and grow alongside a business that values initiative, quality and client experience.
The Role
As Client Account Manager, you will take ownership of a portfolio of clients, acting as their primary point of contact and trusted advisor both virtually and in person. Working closely with the wider team, you’ll ensure clients receive accurate, timely support while meeting their obligations efficiently and confidently.
Key Responsibilities
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Take ownership of a portfolio of client accounts, becoming their go to contact and building strong, trusted working relationships.
- Support customers day to day by clearly explaining requirements, answering questions and ensuring they feel confident and well supported at every stage.
- Translate technical industry knowledge into practical, customer specific advice, helping clients understand technicalities with ease.
- Work closely with customers to gather required information to support in full service offering.
- Support in client led audits, providing clear feedback and supporting clients with any follow up actions required.
- Liaise with internal teams to ensure information flows smoothly and customers receive a consistent, high quality service.
- Manage incoming enquiries through shared inboxes, keeping records up to date and ensuring nothing slips through the net.
- Play an active role in shaping and improving business services as it grows, contributing ideas to enhance processes, resources and the overall client experience.
About You
- Experience in a client facing, account management, customer service or administration support role
- A confident communicator with the ability to explain information clearly and professionally
- Confident user of IT including good use of Microsoft Excel
- Highly organised, detail focused, and comfortable managing multiple deadlines
- Proactive, enthusiastic and motivated to deliver an excellent customer experience
- Enjoy working as part of a collaborative, supportive team
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What’s On Offer
- Competitive salary, of £26,500 – £37,000 including company bonus structure
- Hybrid Working: 2 days from home, 3 from the office
- You’ll join a business that values YOU – your expertise, your dedication and your passion.
- Full training and ongoing development in a specialist industry
- Supportive and positive team culture
- Genuine long term career progression within a growing business
- Fantastic employee focused perks and benefits
If you’re looking for a role where your contribution matters and your development is supported, we’d love to hear from you. Apply now to find out more about this exciting opportunity.
Our Guarantee
Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.
Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location