Barnett Waddingham
Client Administrator
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Client Administrator
Client Administrator (SIPP Team) – 12 Month Fixed-Term Contract (Hybrid)
Location:
- Glasgow
- Cheltenham (hybrid working basis)
Role Purpose: The Client Administrator supports our SIPP team by handling administrative tasks for clients while ensuring:
- A high level of service at the most cost-effective rate.
- Compliance with regulatory and legislative requirements.
- Fair treatment of all clients in line with agreed service levels, priorities, and quality standards.
- Relevant administrative support tailored to client needs.
Key Duties:
- Own and manage client communications and tasks, ensuring client requirements are fully understood.
- Administer client work in accordance with documented procedures.
- Accurately and transparently record time against tasks on a daily basis to minimise non-billable work.
- Operate in alignment with BW values, behavioural competencies, and treating customers fairly expectations.
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Preferred Candidate Profile:
- Demonstrates a strong awareness of GCSE grade C/5 (or equivalent) in Maths and English.
- Familiarity with pensions and team-based environments is highly appreciated.
- Afoundational understanding of the SIPP marketplace is preferred.
- Proven communication and interpersonal skills are essential.
- Willingness to work hard with a growth mindset towards continuous skill development.
Rewards & Benefits
Core Financial Incentives:
- Competitive discretionary annual bonus.
- Pension scheme contribution (8%).
Comprehensive Benefits Package:
- Private medical cover.
- Life assurance (x4 to x10 cover).
- Group income protection (65%).
- Holiday allowance: Up to 30 days per year, with flexibility through holiday trading.
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Voluntary Perks (for you/family):
- Electric car leasing scheme.
- Tech scheme.
- Cycle-to-work scheme.
- Dental cover.
- Healthcare cash plan & assessments.
- Critical illness cover.
- Sports allowance: Up to 50% contribution to memberships (capped at £50pm).
- Comprehensive travel insurance.
- Paid volunteering days.
- Retailer discounts and additional schemes.
Organisational Commitment
- "Disability Confident Employer" status; accommodations and accessibility support available upon request.
How to Progress: Interested applicants would be contacted by the team. No speculative CVs from recruitment agencies will be considered. For further insights, explore Careers & BW values via the provided links.
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