Elite Associates
Client Advisor
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Client Advisor | Premium Fashion | Central London
Are you passionate about luxury fashion, delivering exceptional client experiences and building long-term relationships? We are looking for a driven and service-focused Client Advisor to join a prestigious luxury brand in Central London. This is an exciting opportunity for someone who thrives in a premium retail environment, enjoys creating memorable experiences and has a genuine passion for luxury products, craftsmanship and styling.
Key Responsibilities
- Deliver an exceptional, personalised client experience from welcome through to aftercare.
- Build and maintain a loyal client book through proactive clienteling, appointments and regular follow-up.
- Develop expert product knowledge to confidently communicate craftsmanship, heritage and collection stories.
- Achieve and exceed individual and boutique sales targets, including KPIs such as ATV, UPT and CRM objectives.
- Identify opportunities to maximise every client interaction through styling, cross-selling and upselling.
- Maintain the highest standards of boutique presentation, visual merchandising and housekeeping.
- Support stock management, replenishment, deliveries and inventory processes.
- Work collaboratively with the wider team to ensure seamless daily operations.
- Represent the brand with professionalism, confidence and impeccable personal presentation at all times.
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About You
- Previous experience within luxury, premium fashion, jewellery, watches or beauty retail.
- A natural relationship builder with a genuine passion for delivering world-class customer service.
- Commercially driven with a proven track record of achieving sales targets and KPIs.
- Strong styling ability with an eye for detail and luxury presentation.
- Confident using CRM tools and clienteling to build repeat business.
- Positive, proactive and adaptable with excellent communication skills.
- Passionate about fashion, craftsmanship and luxury retail.
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What's on Offer
- Competitive salary with performance-related incentives.
- Excellent opportunities for career progression within a growing luxury business.
- Ongoing product and sales training.
- A collaborative and inspiring team environment.
- The opportunity to represent an internationally recognised luxury brand.
If you have a passion for luxury retail and creating unforgettable client experiences, we'd love to hear from you.
Apply today or contact Sophie at Elite Associates for a confidential conversation.
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