Saint Laurent
Client Advisor - Saint Laurent - Dubai
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Company Description
Saint Laurent, founded in 1961, is a pioneering couture house that transformed fashion by introducing luxury prêt-à-porter with the iconic “Rive Gauche” collection, symbolizing youth and freedom. This innovation helped modernize fashion and influence the broader socio-cultural landscape. Since 1999, Saint Laurent has been part of the Kering Group’s luxury division and, under the creative direction of Anthony Vaccarello since 2016, continues to lead in the global luxury market. The House offers a complete range of women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.
For more information about the brand and collections, please visit www.ysl.com.
Role Description
The Client Advisor – Saint Laurent – Dubai is a full-time, on-site role based in the London Area, United Kingdom, focused on delivering a distinctive luxury client experience. The role involves:
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- Welcoming clients
- Providing personalized styling and product advice
- Ensuring that each interaction reflects Saint Laurent’s standards of excellence
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Day-to-day responsibilities include:
- Building and maintaining long-term client relationships
- Managing sales processes from introduction to after-sales follow-up
- Contributing to the achievement of boutique sales and service objectives
The Client Advisor will also:
- Support merchandising and visual presentation of the store
- Handle client inquiries and requests efficiently
- Collaborate closely with the store team to maintain a refined and organized environment
Qualifications
- Strong Client Relations and Customer Service skills, with a focus on building long-term, trust-based relationships.
- Proven ability to drive Customer Satisfaction through attentive service and personalized client engagement.
- Excellent Communication skills, including clear verbal communication and active listening in a luxury retail context.
- Understanding of Insurance or related service processes as they apply to high-value purchases and client protection.
- Previous experience in luxury retail, fashion, or high-end hospitality is highly beneficial.
- Ability to work on-site full time, including weekends and holidays as required by retail operations.
- Fluency in English; additional languages relevant to international clientele are an advantage.
- Strong sense of aesthetics, brand ambassadorship, and passion for fashion and luxury products.
- Organizational skills, reliability, and the capacity to thrive in a fast-paced, client-focused environment.
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