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Hybrid Role: Client Advisor at Marsh Commercial, Worcester
We are seeking a talented individual to join Marsh Commercial in Worcester. This is a hybrid role that requires working at least four days a week in the office.
The Role
We have an exciting opportunity at Marsh Commercial, as we’re looking to recruit a Client Advisor to join us in our Enterprise Centre of Excellence. Within your role, you’ll be responsible for servicing both new and existing clients with a range of commercial insurance products.
Responsibilities
- Service a dedicated portfolio of clients
- Manage renewals, invoicing, and producing new quotes
- Upsell/cross-sell additional products
- Handle additional client queries
- Provide excellent client service and ensure client needs are met
- Ensure timely completion of all set tasks
- Demonstrate adaptability skills to support colleagues
- Develop meaningful working relationships with insurer partners
- Stay updated with major classes of insurance and new technical and product developments
Requirements
- Minimum of 1 year’s experience within insurance (personal lines or commercial insurance)
- Strong literacy, numeracy, administration, and communication skills
- Ability to remain calm under pressure
- Excellent organizational skills and the ability to manage multiple enquiries simultaneously
- Experience utilizing the Microsoft Office suite and similar products
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What Makes You Stand Out
- A desire for a long-term career within the insurance industry
- A thirst for learning and the opportunity to study for further insurance-related qualifications
Why Join Our Team
- Professional development opportunities
- Interesting work and supportive leaders
- A vibrant and inclusive culture
- Scale enabling a range of career opportunities, benefits, and rewards
- Commitment to diversity, inclusion, and flexibility in the workplace
#hybrid
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance, and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
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Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
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