Linnaeus
Client Care Assistant (Receptionist)
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If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Client Care Assistant (Receptionist)
Salary: £ 26,707.20(full-time equivalent)
Location: Warren House Vets, all sites
Job Type: Permanent, part time
Hours: 34 hours per week, job share will be considered.
Shifts will vary between the hours of 8am - 6.45pm on weekdays.
One in 5 Saturdays 8.45am to 4.45pm.
We are looking for a friendly and personable Client Care Assistant to join our team at the Warren House Group in Kent.
If you are a friendly, caring and compassionate person who has excellent communication and administration skills, we would like to hear from you.
Previous experience of working in a veterinary practice is desirable but not essential as full training will be given. However, you need to be confident working in a busy, client-facing role.
The role will include meeting and greeting clients, answering phone calls, booking appointments using a diary management system, general administrative work, and stock control and cleaning of public and clinical areas.
At times this is a very emotive environment and you will need to be a calm and supportive presence for our clients.
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Benefits
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
About Us
The Warren House Veterinary Surgery first opened in 1982 at the Rochester site. Since starting the business, it has continually grown and is now a group of four small animal practices based in the Medway Towns.
Some of our associates have been with the company since it opened over 40 years ago!
Currently, we have 8 Vets on the team, 15 RVNs, 3 VCA's and 12 Client Care team members across the group to help meet the needs to our customers. Our teams work across the whole group supporting each other fully. We also have two administrators who take care of some of the finances for the company.
Our Practice strives to deliver a very high standard of care to our clients and their pets and to deliver exceptional customer service.
Please click 'apply' at the top of the screen to submit an application.
Warren House Veterinary Group is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
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At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Warren House Veterinary Group, Linnaeus or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
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