Big Wave Creations
Client & Content Coordinator
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Client & Content Coordinator
Client & Content Coordinator
Location: Remote / flexible
Hours: Part-time, ideally Monday to Friday, around 10am–2pm
Salary: £28,000–£30,000 FTE pro rata
Company: Big Wave Creations
About Big Wave
Big Wave Creations is a growing video and social media agency helping businesses create better content, stronger stories and more consistent results.
We’re a small, ambitious team with a background in TV production, social media and creative strategy. The business is growing quickly, and we’re now looking for someone organised, proactive and reliable to help keep client work moving smoothly day to day.
The Role
This role is all about freeing up the founder to focus on creative direction, sales and client relationships.
You’ll be the person helping to keep projects, posts, edits and client communication moving. That means chasing approvals, checking details, scheduling content, managing small admin tasks and making sure nothing gets missed.
This would suit someone highly organised who enjoys flexibility, likes working independently and is comfortable being across lots of moving parts.
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Key Responsibilities
- Schedule social media posts across client accounts
- Write, polish and format captions
- Chase clients for approvals, feedback and sign-off
- Check video subtitles for spelling, grammar and accuracy
- Help manage content calendars and deadlines
- Keep Monday.com / CRM / project boards updated
- Liaise with editors and creatives to make sure work is progressing
- Flag issues, delays or missing information early
- Help maintain strong client relationships through reliable communication
- Support the founder with day-to-day operational admin
What We’re Looking For
- Very organised and detail-focused
- Confident writing and checking copy
- Comfortable communicating with clients
- Able to work remotely and manage your own time
- Good with deadlines, follow-ups and admin
- Calm, reliable and proactive
- Happy working in a small, growing business
- Commercially aware and able to think about value, time and return on investment
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Nice to Have
- Experience in social media, marketing, content or creative agencies
- Experience using tools like Monday.com, Metricool, Google Drive, Frame.io or Canva
- An eye for detail in video content
- Experience working with clients or managing approvals
Who This Would Suit
This could be a great role for someone returning to work after a career break, a parent looking for school-hour flexibility, or someone experienced who wants meaningful part-time work without needing a full-time role.
We care more about reliability, organisation and attitude than formal qualifications.
The Goal
The goal of this role is simple: help Big Wave stop being bottlenecked by admin and day-to-day delivery tasks, so the business can grow without dropping standards.
You’ll play a key part in helping us deliver great work, keep clients happy and create the systems needed for the next stage of growth.
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