BCD Meetings & Events
Client Development Director
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About Us
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at bcdme.com/careers
About The Role
Jump into the excitement of being a Client Development Director with us! You’ll be at the heart of our commercial growth initiatives, partnering with colleagues to fuel success across The Collective and Delegate Management lines of business. Imagine yourself nurturing existing accounts and uncovering brand new sales opportunities to become a trusted client consultant and build your own portfolio of clients. Working closely with Account Leads across the extended BCD network, the CDD will introduce The Collective and Delegate Management services to our internal account universe as well as working closely with our Marketing and LeadGen teams to support and respond to new logo enquiries
If you’re driven by results and thrive on building relationships, this is your chance to shine!
As a Client Development Director, You Will
- Be responsible for managing the relationship with a number of existing accounts and ensure that they maintain, renew and grow their business
- Develop and own a client-centric growth strategy for Key Growth Account(s), translating revenue goals into actionable plans
- Have experience, energy and confidence to undertake proactive sales outreach, including but not limited to social selling and outbound activity campaigning, if needed
- Be the clients advocate and guide, mentor & support internal teams to ensure that client service expectations are met and adhered to
- Have experience of contribution to contract management, negotiation and procurement
- Be responsible for driving the strategy for the development of proposals, presentations, contracts and other sale/marketing-related collateral materials for current and prospective accounts
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You’re Good At
- Knowing what makes a great event and have a grasp over where the industry is going, in order to advise the clients and be the consultation point of knowledge for the client
- Cultivating and expanding client relationships to boost account growth.
- Crafting client-centric strategies that translate financial goals into actionable plans.
- Proactively reaching out for new business opportunities through engaging sales campaigns.
- Collaborating effectively with internal teams to create innovative event experiences.
- Navigating contract management and negotiations with confidence and expertise.
- Confidently and credibly speaking to clients and advising/consulting
You Also Have
- Understanding production and delivery of large-scale events.
- Experience in mapping client opportunities to strategise for optimal growth.
- Proficiency in Microsoft Office and CRM software to keep everything running smoothly.
- Event agency experience, especially good to have conference and B2B know-how
- Account growth experience
Our Benefits For This Role
- Birthday day off
- 25 days holiday plus bank holidays
- Holiday Purchase Scheme - allowing up to 5 additional holidays days
- Life Assurance x2 your annual salary
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Private Healthcare
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits
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You Should Know
- This is a hybrid role based in the Milton Keynes office or a UK Remote based role.
- Attending supplier networking events and client evening entertaining required
- Our standard working hours are 9:00am-5:30pm with an hour break
- You must have the right to work in the UK
How To Apply
Click apply now to be considered
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
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