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Client Director (agency - financial services)
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Client Director (agency - financial services)
Client Director
📍 Location: Leeds, hybrid 💰 Salary: c. £50,000–£60,000 base, plus £10,000 OTE tied to agency profitability 📢 Reporting to: CEO 👥 Direct reports: Client services team
About the Role
Ready to take on a senior client role with proper commercial influence?
-We’re seeking a Client Director for a Leeds-based agency, specialising in regulated and complex sectors, with a strong focus on financial services.
This opportunity is ideal for someone who understands how to:
- Build trust with senior clients
- Spot growth opportunities
- Turn strong relationships into long-term commercial value
The agency specialises in brand, digital, web, campaign, and content work—often for organisations where detail matters, stakeholders are complex, and thinking must stand up to scrutiny.
Now evolving to longer-term partnerships, smarter services, and the thoughtful use of AI, this role sits at the heart of the next stage.
This isn’t a "keep the plates spinning and hope for renewal" kind of role—you’ll be leading key relationships, identifying opportunities, driving new business, and shaping a client services team.
If you’re commercially sharp, confident with senior stakeholders, AI and digital curious, and ready to help clients see what’s possible before they fully understand it themselves—this could be your next great move.
Responsibilities
Key Duties
✔ Leading client accounts: Owning relationships, commercial health, and growth ✔ Driving account growth: Expanding existing accounts through new work, retained arrangements, and additional services ✔ Supporting new business pitches: Leveraging sector expertise and credibility in proposals ✔ Managing & developing a client services team: Setting high standards and fostering growth ✔ Collaborating with strategy, creative, and technical teams: Shaping proposals and delivery ✔ Staying ahead of AI & digital trends: Understanding how innovations create genuine client value ✔ Introducing innovative ideas: Ensuring AI is applied thoughtfully, not for its own sake ✔ Shaping the agency’s transition to longer-term client partnerships and defined services
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Requirements & Skills
Experience & Background
-
Ideal candidates come from one (or both) of these paths:
- Agency-side: Sustained experience working with financial services or complex, regulated clients (beyond one-and-done projects)
- Client-side: Formerin a regulated business, likely in marketing, digital, or a related role, now ready for a fast-paced agency transition
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Balanced perspective preferred: A mix of agency and client-side experience ensures you bring trusted insight that clients rely on and teams benefit from.
Essential Skills
- Strong financial services or regulated sector knowledge
- Proven track record in leading or growing client relationships
- Confidence engaging with senior stakeholders & prospects
- Deep understanding of digital, brand, web, campaign or content delivery
- Commercial acumen: Ability to assess growth, profitability, and opportunities
- Collaboration skills: Working seamlessly with creative, strategy, and technical teams
- Emerging tech awareness: Keen interest in AI’s impact on the industry—how it adds real client value
- People leadership: Experience managing, mentoring, or developing client services teams
Ideal Candidate Mindset
This role thrives on "bigger-picture" thinkers—those who:
- See opportunities, not just tasks
- Proactively drive growth rather than waiting to be asked
- Ask insightful questions, spot gaps, and push client thinking further
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You’ll recognise yourself if you’re: ️✔ Commercially astute—recognise growth potential and chase ambitious targets ️✔ Strategically minded—step back, connect the dots, and shape opportunities ️✔ Fast-paced and initiative-taking—never hesitate to push forward ️✔ Tech-curious, especially around AI, digital, and client sector trends ️✔ Relationship-led—clients trust you, appreciate your work ethic, and seek your strategic thinking ️✔ Confident in high-stakes discussions—whether selling to prospects, clients, or internal teams ️✔ A capable leader—can raise standards and uplift teams
Role Fit Clarification
This role is not for those content with "quietly delivering to briefs". You’ll need: ✅ Drive, initiative, and ambition—for client growth, new business, service development, and team building ✅ Ability to create momentum—whether tackling existing challenges or scaling new areas of success
Why Join Us?
🚀 Play a central role in a growing specialist agency at a pivotal moment 💼 Work with complex, high-value clients where brand, digital, content, and commercial needs intersect 🧠 Shape the adoption of AI—bringing transformation into client conversations, sales, and delivery 📈 Own client growth, not just execution 👥 Lead a client services team with clear potential for development 🏡 Hybrid workspace based in Leeds 💰 £10,000 variable pay, tied to agency profitability 🎯 Build a standout reputation in a sector you already understand
Sound Right for Your Next Step?
If you know financial services and regulated sectors, grow client relationships, and want agency leadership where you can have real impact—we’d love to hear from you.
Ready to move forward? 🚀
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